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Event processing method and automatic teller machine

A technology for automatic teller machines and event processing, which is applied in the monitoring of automatic teller machines, parts of automatic teller machines, withdrawals in automatic teller machines, etc. It can solve problems such as economic losses of users, prevent economic losses and improve satisfaction Effect

Inactive Publication Date: 2019-01-18
PING AN TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] In view of this, the embodiment of this solution provides an event processing method and an automatic teller machine to solve the economic loss caused to the user when the user forgets to withdraw money or forgets to take the card when using the ATM in the prior art The problem

Method used

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  • Event processing method and automatic teller machine
  • Event processing method and automatic teller machine

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Experimental program
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Embodiment 1

[0053] An embodiment of the present invention provides an event processing method. The event processing method provided by the embodiment of the present invention can be executed on an automatic teller machine.

[0054] figure 1 It is an example diagram of the first process flow of the event processing method provided by the embodiment of the present invention. Such as figure 1 As shown, in this embodiment, the event processing method may include the following steps:

[0055] S101. According to the card insertion operation on the automatic teller machine, collect and store the image information of the operator in front of the automatic teller machine.

[0056] S102 , according to the image information, detect whether a forgetting event occurs, and the forgetting event includes an event of forgetting to withdraw money and / or an event of forgetting to take out a card.

[0057] S103, if a forgetting event occurs, perform a processing operation corresponding to the type accord...

Embodiment 2

[0096] An embodiment of the present invention provides an event processing device, and the event processing device is used to execute the event processing method of the foregoing embodiment.

[0097] image 3 It is a structural block diagram of an event processing device provided by an embodiment of the present invention. Such as image 3 As shown, in this embodiment, the event processing device includes:

[0098] The collection module 310 is configured to collect and store the image information of the operator in front of the automatic teller machine according to the card insertion operation on the automatic teller machine.

[0099] The detection module 320 is configured to detect whether an event of forgetting occurs according to the image information, and the event of forgetting includes an event of forgetting to withdraw money and / or an event of forgetting to take out a card.

[0100] The processing module 330 is configured to, if a forgetting event occurs, perform a pr...

Embodiment 3

[0117] An embodiment of the present invention provides an automatic teller machine. The automatic teller machine includes: a processor; a memory for storing instructions executable by the processor; The image information of the previous operator; according to the image information, detect whether a forgetting event occurs, including forgetting to withdraw money and / or forgetting to take a card; if a forgetting event occurs, perform processing operations corresponding to the type according to the type of the forgotten event.

[0118] Figure 4 It is a simplified block diagram of the automatic teller machine provided by the embodiment of the present invention. See Figure 4 , the automatic teller machine 400 may include a processor 401 connected to one or more data storage means, and the data storage means may include a storage medium 406 and a memory unit 404 . The automated teller machine 400 may also include an input interface 405 and an output interface 407 for communicati...

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Abstract

The embodiment of the invention provides an event processing method and an automatic teller machine. The method comprises the steps that according to a card insertion operation on the automatic tellermachine, image information of an operator in front of the automatic teller machine is acquired and stored; according to the image information, whether or not a forgetting event occurs is detected; and if the forgetting event occurs, a processing operation corresponding to the type of the forgetting event is executed according to the type. When the user uses the automatic teller machine, whether or not the forgetting event occurs can be automatically judged according to the acquired image information, the corresponding processing operation can be automatically conducted according to the eventtype when the forgetting event occurs, the condition that economic loss is caused to the user due to the forgetting event is prevented, therefore, the satisfaction degree of the user is increased, andthe problem that in the prior art, when the user uses the ATM, economic loss is caused to the user when the conditions that the user forgets withdrawing money or forgets getting back a card are generated is solved to a certain extent.

Description

【Technical field】 [0001] The solution relates to the technical field of communication, in particular to an event processing method and an automatic teller machine. 【Background technique】 [0002] At present, compared to withdrawing cash at the manual service counter in the business hall, withdrawing cash at an ATM (Automated Teller Machine, automatic teller machine) is still a more convenient way to withdraw cash. At the same time, ATM machines also support operations such as checking balances and transferring funds. The ATM machine solves the problem that people need to wait in line for a long time, and especially provides convenience for people's bank card business needs during non-business hours. [0003] However, in the process of interacting with the ATM machine, people often forget to withdraw money or forget to take out the card. When the ATM machine spits out money and the user forgets to withdraw money, it will cause economic losses to the user. If the user forge...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G07F19/00G06K9/00
CPCG07F19/203G07F19/207G06V40/172
Inventor 刘志龙
Owner PING AN TECH (SHENZHEN) CO LTD
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