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Repeater station program-controlled switching equipment group telephone system

A program-controlled exchange and PBX technology, which is applied in the field of communication, can solve the problems of many telephone nodes, delays for calling users, and failure to know extensions, etc., and achieve the effect of improving efficiency and reducing the waiting time for incoming and outgoing calls

Inactive Publication Date: 2019-04-12
谢月德
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] With the rapid development of science and technology, human beings have entered the information age. The telephone is the most commonly used tool for people to communicate. For large groups, due to the large number of departments and telephone nodes, it has the disadvantage of difficult management.
[0003] At present, if a PBX extension calls an outside line, if the call is not connected, the called party can only call the trunk line when calling back the user, and cannot know the extension number. Even if there is a manual operator, the operator cannot know who just called the user. Extension, in some cases, even if the two parties have established a normal call, the other party communicating with the PBX does not know the specific number of the internal extension that communicates with it. This delays a lot of precious time of the calling user, is not conducive to the communication within the group, and causes difficulties in group management

Method used

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  • Repeater station program-controlled switching equipment group telephone system

Examples

Experimental program
Comparison scheme
Effect test

Embodiment

[0023] Such as figure 1 As shown, a repeater program-controlled switching equipment group telephone system includes a program-controlled space division switch and a voice path device, and the program-controlled space division switch controls the extension traffic processing module, the trunk traffic processing module, and the traffic traffic processing module in the voice path device. The control management module and the voice prompt processing module run:

[0024] The extension traffic processing module includes multiple IP extensions, and each IP extension has the application functions of transferring calls, answering calls, holding calls, transferring when busy, transferring when no answer is received, and transferring when no answer is received. When a call comes in, you can choose to forward the call or hold the phone for a long time so that it will not hang up. When no one answers it for more than 20s, it will start no answer transfer, and the incoming call will be tran...

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PUM

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Abstract

The invention discloses a repeater station program control switching equipment group telephone system. A maim point of the technical solution thereof is that the system includes a program-controlled air separation switch and speech path equipment; the program-controlled air separation switch controls running of an extension speech traffic processing module, a relay speech traffic processing module, a speech traffic control management module and a voice prompt processing module in the speech path equipment; the extension speech traffic processing module includes a plurality of IP extensions, and each IP extension has application functions of telephone forwarding, telephone substitution picking-up / listening, telephone reservation, forwarding in encountering busyness, no-picking-up / listeningtransfer and no-answering transfer; the relay speech traffic processing module includes a plurality of IP extensions, and is used for answering of relay incoming calls and ringing extension setting; the speech traffic control management module includes a computer, and is used for limiting numbers, limiting outgoing call level, recording outgoing call records, recording speech bills, and controlling fees; and the voice prompt processing module includes a plurality of IP extensions, carries out guiding processing in the incoming calls, and issues extension busyness and no-picking-up / listening status prompts.

Description

technical field [0001] The invention relates to the technical field of communication, in particular to a repeater program-controlled switching equipment group telephone system. Background technique [0002] With the rapid development of science and technology, human beings have entered the information age. Telephone is the most commonly used tool for people to communicate. For large groups, there are many departments and many telephone nodes, which has the disadvantage of difficult management. [0003] At present, if a PBX extension calls an outside line, if the call is not connected, the called party can only call the trunk line when calling back the user, and cannot know the extension number. Even if there is a manual operator, the operator cannot know who just called the user. Extension, in some cases, even if the two parties have established a normal call, the other party communicating with the PBX does not know the specific number of the internal extension that communic...

Claims

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Application Information

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IPC IPC(8): H04Q3/545H04Q3/40
CPCH04Q3/545H04Q3/40
Inventor 不公告发明人
Owner 谢月德