Risk level calculation method of service type, storage medium and terminal equipment

Abstract

The invention relates to the technical field of data processing, in particular to a risk level calculation method and device of a service type, a storage medium and terminal equipment. The risk levelcalculation method provided by the invention comprises the following steps: obtaining a double-record video file of an insurance sales behavior of a preset insurance type by a salesman; performing video quality inspection on the double-record video file to obtain a video quality inspection result, and determining a video quality inspection passing rate of the salesman according to the video quality inspection result; performing voice quality inspection on the double-record video file to obtain a voice quality inspection result, and determining a voice quality inspection passing rate of the salesman according to the voice quality inspection result; inputting the video quality inspection passing rate and the voice quality inspection passing rate into a preset risk assessment model to obtaina risk value output by the preset risk assessment model; determining the risk level of the salesman in the preset insurance type according to the risk value, thus achieving automatic identification and calculation of the risk level of the salesman, saving manpower and material resources determined by the risk salesman, and improving the timeliness and accuracy of risk salesman determination.

Description

technical field [0001] The present invention relates to the technical field of data processing, and in particular to a risk level calculation method, device, computer-readable storage medium and terminal equipment of a business type. Background technique [0002] The risk management and control of insurance companies means that insurance companies take various measures and methods to eliminate or reduce the possibility of risk events to reduce the losses of insurance companies. In the process of insurance sales, salesmen may also have violations. Violations will also bring risks or heavy losses to the insurance company. Therefore, it is necessary to carry out risk management and control on the salesperson to identify the risk situation of the salesperson. However, in the existing technology, the daily behavior of the salesman is generally paid attention to or monitored to determine the risk situation of the salesman according to the daily behavior, which has the problems of ...

AI Technical Summary

Problems solved by technology

[0002] The risk management and control of insurance companies means that insurance companies take various measures and methods to eliminate or reduce the possibility of risk events to reduce the losses of insurance companies. In the process of insurance sales, salesmen may also have violations. Violations will also bring risks or heavy losses to the insurance company. Therefore, it is necessary to carry out risk management and control on the salesperson to identify the risk situation of the salesperson.

However, in the existing technology, the risk situation of the salesperson is determined according to the daily behavior by artificially paying attention to or monitoring the daily behavior of the salesman, which has problems such as waste of manpower and material resources, and untimely and inaccurate determination of the risk situation.

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