Equipment fault processing method and device, Internet of Things equipment and storage medium

A technology for IoT devices and device failures, which is applied in the field of Internet of Things, can solve the problems of low processing efficiency of device faults, achieve remote transmission and improve processing efficiency

Inactive Publication Date: 2019-09-27
TENCENT TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

However, the above-mentioned related technologies require staff to go to the vicinity of the IoT device to collect debugging information, and the efficiency of device fault handling is low.

Method used

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  • Equipment fault processing method and device, Internet of Things equipment and storage medium
  • Equipment fault processing method and device, Internet of Things equipment and storage medium
  • Equipment fault processing method and device, Internet of Things equipment and storage medium

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Embodiment Construction

[0042] In order to make the purposes, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be clearly and completely described below in conjunction with the drawings in the embodiments of the present application. Obviously, the described embodiments It is a part of the embodiments of this application, not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the scope of protection of this application.

[0043] In the existing IoT operating system, when a device failure occurs, the debugging information will be printed locally, and there is no remote cloud transmission function. Therefore, if the device is deployed in a remote and dangerous environment, once the system triggers a crash, it is necessary to go to the site to collect debugging information...

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Abstract

The invention discloses an equipment fault processing method and device, a storage medium and Internet of Things equipment, and the method comprises the steps: generating fault information corresponding to an equipment fault when the equipment fault is detected, wherein the fault information comprises log information and/or debugging information; when the network function of the Internet of Things equipment is normal, uploading the fault information to a cloud server, so that the cloud server forwards the fault information to other terminals; and when the network function of the Internet of Things equipment is abnormal, initializing the network function, and uploading the fault information to the cloud server, so that the cloud server forwards the fault information to other terminals. According to the invention, remote transmission of the Internet of Things equipment fault information can be realized, and the equipment fault processing efficiency is improved.

Description

technical field [0001] The present application relates to the technical field of the Internet of Things, and in particular to a device fault handling method and device, an Internet of Things device, and a storage medium. Background technique [0002] The Internet of Things (IoT) is the "Internet of Everything Connected". It is an extended and expanded network based on the Internet. It combines various information sensing devices with the Internet to form a huge network. , any place, the interconnection of people, machines and things. [0003] Since a system program or an application program can run on the IoT device, a bug in the above program will cause the IoT device to malfunction. In the related technology, in order to recover the failure of the Internet of Things device, relevant debugging information is obtained by local printing, and the program running on the Internet of Things device is optimized by analyzing the debugging information. However, the above-mentioned...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/24H04L29/08
CPCH04L41/069H04L41/06H04L67/12H04L41/0661
Inventor 杜志平
Owner TENCENT TECH (SHENZHEN) CO LTD
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