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Abnormity early warning method and device, computer equipment and storage medium

An abnormal and dynamic configuration technology, applied in the computer field, can solve problems such as system errors, low user satisfaction, and user needs that cannot be met in time, to achieve the effect of meeting user needs and making up for errors

Active Publication Date: 2019-10-25
PING AN BANK CO LTD
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  • Description
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  • Application Information

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Problems solved by technology

However, as the business group changes, it is likely to increase the number of groups. In this case, when the amount of data is large, some errors are likely to occur. At this time, it is necessary to monitor the cause of the error to improve customer satisfaction. Spend
[0004] However, the existing banking system cannot be updated, resulting in system errors not being monitored, causing users' needs to not be met in time, and user satisfaction is low

Method used

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  • Abnormity early warning method and device, computer equipment and storage medium
  • Abnormity early warning method and device, computer equipment and storage medium

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Embodiment

[0086] Those skilled in the art can understand that the "terminal" and "terminal device" used here include both a wireless signal receiver device that only has a wireless signal receiver without transmission capability, and a device that includes receiving and transmitting hardware. A device having receive and transmit hardware capable of performing two-way communications over a two-way communication link. Such equipment may include: cellular or other communication equipment, which has a single-line display or a multi-line display or a cellular or other communication device without a multi-line display; PCS (Personal Communications Service), which can combine voice, data Processing, fax and / or data communication capabilities; PDA (Personal Digital Assistant), which may include a radio frequency receiver, pager, Internet / Intranet access, web browser, notepad, calendar and / or GPS (Global Positioning System) receiver; conventional laptop and / or palmtop computer or other device ha...

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Abstract

The embodiment of the invention discloses an abnormity early warning method and a device, computer equipment and a storage medium, and the method comprises the following steps: obtaining abnormal feedback information which is abnormal information fed back by a service request initiated by a user for payment; according to the abnormal feedback information, judging whether service parameters representing that the abnormal feedback information needs early warning exist in a preset dynamic configuration table; when the service parameters do not exist in the dynamic configuration table, extractingtarget service parameters represented by the abnormal feedback information from the service database according to the abnormal feedback information, and adding the target service parameters to the dynamic configuration table; and when the service parameters exist in the dynamic configuration table, sending abnormal feedback information to a monitoring terminal according to preset early warning parameters in the service parameters so as to prompt monitoring personnel to process the abnormal feedback information. According to the method, errors caused by the complex technology of a bank system are made up, and early warning of various businesses can be adjusted in time to further meet user requirements.

Description

technical field [0001] The embodiments of the present invention relate to the technical field of computers, and in particular, to an abnormality early warning method, device, computer equipment, and storage medium. Background technique [0002] With the development of Internet technology, more and more industries adopt Internet technology not only to facilitate user operations, but also to improve work efficiency. [0003] Due to the particularity of the industry, the technology is complex, the banking system has many processes, and the monitoring of the system is not refined, so the developed system cannot be updated according to the actual situation. In this way, with the change of business scenarios or the change of user needs, the existing system of the bank cannot meet the needs. For example, when users use the banking system to conduct business operations, the amount of data for some businesses is also small due to the small group they face. However, with the change ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/07G06Q40/02
CPCG06F11/0703G06F11/079G06Q40/02
Inventor 丁飞
Owner PING AN BANK CO LTD
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