text customer service interaction method for power industry based on NLP
A technology of text and customer service, applied in the field of NLP-based text customer service interaction in the power industry, to achieve the effect of improving customer satisfaction, reducing labor costs, and improving efficiency
- Summary
- Abstract
- Description
- Claims
- Application Information
AI Technical Summary
Problems solved by technology
Method used
Image
Examples
Embodiment Construction
[0018] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.
[0019] see Figure 1 to Figure 5 As shown, the present invention provides a kind of customer service intelligent navigation voice data processing method based on artificial intelligence, and this method specifically comprises the following steps:
[0020] Step 1, speech preprocessing, the speech feature vector is obtained by pre-emphasizing, windowing, discrete Fourier transform, filter filtering and other processing methods on the input speech signal.
[002...
PUM
Abstract
Description
Claims
Application Information
- R&D Engineer
- R&D Manager
- IP Professional
- Industry Leading Data Capabilities
- Powerful AI technology
- Patent DNA Extraction
Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic, Popular Technical Reports.
© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap|About US| Contact US: help@patsnap.com