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Fault checking method and device, and readable storage medium

A fault and fault description technology, applied in the field of communication, can solve problems such as difficult and time-consuming faults, and achieve the effect of improving efficiency and reducing difficulty

Pending Publication Date: 2020-06-02
RUITING NETWORK TECH (SHANGHAI) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] Embodiments of the present invention provide a troubleshooting method, device, and readable storage medium to solve the difficulty of currently troubleshooting, and each service needs to be confirmed in turn for each troubleshooting, so it is time-consuming.

Method used

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  • Fault checking method and device, and readable storage medium
  • Fault checking method and device, and readable storage medium
  • Fault checking method and device, and readable storage medium

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Embodiment Construction

[0028] In order to make the above objects, features and advantages of the present invention more comprehensible, the present invention will be further described in detail below in conjunction with the accompanying drawings and specific embodiments.

[0029] It should be understood that the specific embodiments described here are only used to explain the present invention, only a part of the embodiments of the present invention, not all the embodiments, and are not intended to limit the present invention.

[0030] refer to figure 1 , figure 1 It is a flow chart of the steps of a troubleshooting method provided by the embodiment of the present invention. The troubleshooting method of this embodiment is applicable to the situation where the troubleshooting does not need to understand the overall flow of the system, and does not need to confirm each microservice in turn. The method can be executed on a server, and the method in this embodiment includes the following steps:

[00...

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PUM

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Abstract

The embodiment of the invention provides a fault checking method and a device, and a readable storage medium. The fault checking method comprises the steps of receiving a fault query request sent by aterminal, wherein the fault query request comprises target fault description information of a target fault; and determining target to-be-queried information corresponding to the target fault description information, calling at least two query components associated with the target to-be-queried information, executing each query component in the at least two query components to obtain a query result corresponding to the target fault, and sending the query result to the terminal to troubleshoot the target fault. And the fault checking difficulty is reduced. Moreover, each service does not need to be confirmed in sequence during troubleshooting, so that time and labor are saved, and the troubleshooting efficiency is improved.

Description

technical field [0001] The invention relates to the communication field, in particular to a troubleshooting method, device and readable storage medium. Background technique [0002] With the rise of microservices, a system often goes through several services in the process of processing a request for a terminal. [0003] For example, for a query request for user information, if service A queries the user name, but service A cannot query sensitive information such as the user's name, phone number, and ID card information, service A needs to call service B to query the user's sensitive information . If there is an exception in a certain service or the network causes the execution of the query to fail, the final required information (such as sensitive information of the user) cannot be queried. If it is necessary to troubleshoot why the final required information is not queried, that is, to find the fault that the information that needs to be queried is not queried, it is nec...

Claims

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Application Information

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IPC IPC(8): G06F11/07G06F16/245
CPCG06F11/0751G06F16/245
Inventor 王蕾叶晨孟爽秦偲晟
Owner RUITING NETWORK TECH (SHANGHAI) CO LTD
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