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Group insurance service management method, system and device and storage medium

A service management and management system technology, applied in the field of group insurance service management methods, systems, equipment and storage media, can solve problems such as recording errors, team troubles, inaccurate service data records and statistics of service personnel, and avoid unrecorded records. Or record errors, improve accuracy and completeness, and count the effect of accurate service data

Active Publication Date: 2020-06-26
TAIKANG LIFE INSURANCE CO LTD +1
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  • Description
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  • Application Information

AI Technical Summary

Problems solved by technology

However, in practical applications, it often happens that the user does not enter, enters the wrong information, or records the information of other service personnel, resulting in inaccurate service data records and statistics for the service personnel, causing unnecessary trouble to the team
[0004] Therefore, because the group insurance service has its own unique service scenario requirements, multiple service personnel serve multiple users at the same time, it is difficult for the traditional insurance service management method to ensure the accuracy and completeness of data entry and management

Method used

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  • Group insurance service management method, system and device and storage medium
  • Group insurance service management method, system and device and storage medium
  • Group insurance service management method, system and device and storage medium

Examples

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Embodiment Construction

[0054] Example embodiments will now be described more fully with reference to the accompanying drawings. Example embodiments may, however, be embodied in many forms and should not be construed as limited to the examples set forth herein; rather, these embodiments are provided so that this disclosure will be thorough and complete and will fully convey the concept of example embodiments to those skilled in the art. The described features, structures, or characteristics may be combined in any suitable manner in one or more embodiments.

[0055]Furthermore, the drawings are merely schematic illustrations of the present disclosure and are not necessarily drawn to scale. The same reference numerals in the drawings denote the same or similar parts, and thus repeated descriptions thereof will be omitted. Some of the block diagrams shown in the drawings are functional entities and do not necessarily correspond to physically or logically separate entities. These functional entities m...

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PUM

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Abstract

The invention provides a group insurance service management method, system and device and a storage medium. The method comprises the steps that of acquiring group member information in group users isacquired from a user information management system; allocating a service group to each group member in the group user, wherein each service group comprises at least one service person; receiving a service personnel image sent by the group member from a user terminal, and carrying out identity authentication to judge whether the service personnel image corresponds to service personnel in the service group or not; if so, establishing an association relationship between the group members and the service personnel; and sending the identity authentication result to the corresponding user terminal,establishing an association relationship between the service order and the service personnel when a new service order is generated, and counting the service data. According to the invention, based onface recognition and process automation management, the accuracy and integrity of insurance service management are improved, and better service experience can be provided for users.

Description

technical field [0001] The present invention relates to the technical field of data processing, in particular to a group insurance service management method, system, equipment and storage medium. Background technique [0002] Group insurance is also called group insurance. It takes the group as the insurance object, insures in the name of the group and is signed by the insurer as a general insurance contract. The insurer provides protection to the members of the group according to the contract. is the insured. It is not a specific type of insurance, but a method of underwriting. [0003] Group insurance is generally a combination of multiple insurance packages. Due to the complexity of the plan and multiple people participating in the insurance at the same time, it generally requires multiple insurance service personnel to explain on-site offline at the same time, assist users in choosing the best plan, and finally apply online to form this The industry's unique O2O (Onlin...

Claims

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Application Information

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IPC IPC(8): G06Q10/06G06Q40/08
CPCG06Q10/063118G06Q40/08
Inventor 李彦奇
Owner TAIKANG LIFE INSURANCE CO LTD
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