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Business progress monitoring method and device and computer readable storage medium

A business and progress technology, applied in the direction of computing, instruments, data processing applications, etc., can solve problems such as not strict control of salesman's business processing progress, loss of company customers, and reduced customer experience, so as to achieve high-efficiency business progress monitoring and reduce Monitor costs and save computing resources

Pending Publication Date: 2020-07-10
CHINA PING AN PROPERTY INSURANCE CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] With the continuous improvement of market competitiveness, companies are paying more and more attention to the processing of the company's business. However, due to the large number of businesses, the business in the hands of the salesman cannot be processed in time, or is forgotten, resulting in the shelving of the business processing progress.
[0003] At present, there is no business progress monitoring system for the above problems on the market, which leads to the lax control of the business processing progress by the salesperson, and the inability to complete the business in time, which in turn reduces the customer experience and causes the loss of the company's customers

Method used

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  • Business progress monitoring method and device and computer readable storage medium
  • Business progress monitoring method and device and computer readable storage medium
  • Business progress monitoring method and device and computer readable storage medium

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Embodiment Construction

[0047] It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0048] The invention provides a business progress monitoring method. refer to figure 1 As shown in FIG. 2 , it is a schematic flowchart of a method for monitoring business progress provided by an embodiment of the present invention. The method may be performed by a device, and the device may be implemented by software and / or hardware.

[0049] In this embodiment, the business progress monitoring method includes:

[0050] S1. Obtain salesperson information and business information, perform feature extraction on the business information to obtain business features, classify the business information according to the business features, obtain service levels, and classify services with different service levels according to the The salesperson information is assigned to the salesperson of the corresponding level.

[005...

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Abstract

The invention relates to an artificial intelligence technology, the invention discloses a business progress monitoring method, which comprises the following steps of: acquiring salesman information and business information, performing feature extraction on the business information, performing classification processing on the business information according to business features to obtain business levels, and allocating businesses with different business levels to salesmen with corresponding levels; according to a preset monitoring triggering condition, selecting whether to monitor the service ofthe salesman or not; when the business of the salesman is monitored, calculating the execution progress of the existing business of the salesman needing to be monitored, obtaining the business progress, and performing progress prompting on the corresponding salesman; and recording a monitoring log generated in a service monitoring process by utilizing a preset log plug-in, and outputting the monitoring log. The invention further provides a business progress monitoring device, electronic equipment and a computer readable storage medium. According to the invention, the problems that the business processing progress is not strictly controlled and the business cannot be completed in time can be solved.

Description

technical field [0001] The present invention relates to the technical field of artificial intelligence, in particular to a business progress monitoring method, device, electronic equipment and computer-readable storage medium. Background technique [0002] With the continuous improvement of market competitiveness, companies are paying more and more attention to the processing of the company's business. However, due to the large number of businesses, the business in the hands of the salesman cannot be processed in time, or is forgotten, resulting in the shelving of the business processing progress. . [0003] At present, there is no business progress monitoring system for the above problems on the market, which leads to the lax control of the business processing progress by the salesperson, and the inability to complete the business in time, which in turn reduces the customer experience and causes the loss of the company's customers. Contents of the invention [0004] The ...

Claims

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Application Information

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IPC IPC(8): G06Q10/06
CPCG06Q10/063116
Inventor 宋则亨熊晓明
Owner CHINA PING AN PROPERTY INSURANCE CO LTD
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