Data processing method and system based on speech recognition technology

Abstract

The invention relates to a method and a system for data processing based on a speech recognition technology. The method comprises the following steps: performing feature extraction on text informationto generate a plurality of feature words; determining the matching degree of the text information and the function description information based on the matching degree of each feature word and the function description information of the terminal equipment; when the matching degree of the text information and the function description information is greater than a matching degree threshold value, outputting a prompt tone for indicating to start data processing through a loudspeaker of the terminal equipment, and displaying a prompt message for indicating to start data processing through a display of the terminal equipment; acquiring a voice question input by a user through a voice recognition component of terminal equipment, converting the voice question into a text question, and performingretrieval in a local database based on the text question to determine reply content used for responding to the text question.

Description

technical field [0001] The present invention relates to the technical field of data processing, and more specifically, to a method and system for data processing based on speech recognition technology. Background technique [0002] In modern society, more and more self-service equipment has entered people's lives, such as self-service ticket printing equipment at stations, self-service collection equipment for government department certificates, self-service declaration equipment, etc. As self-service equipment is more and more used in various life scenes, while providing convenience for people, it also brings a series of inconveniences. [0003] At present, the self-service kiosk products on the market mainly interact with users through the screen-keyboard (touch screen), which only changes the human-computer interaction between people and computers. In essence, users use computers to operate and complete a series of actions, and due to changes in the interactive scene, us...

AI Technical Summary

Problems solved by technology

In the face of a cold machine, the user's final choice may be to turn to other people for help

[0004] Another question, since the self-service kiosks are basically customized products to meet specific functions, usually, if the usage scenario changes (for example, the machine originally supported ID card reading, and now it needs to add support for passports and other certificates), the service Most of the unit selection is to buy new models, resulting in waste of equipment

[0005] Another common problem now is that with the continuous development of the digital age, more and more elderly people feel abandoned by the times

In many cases, self-service kiosks are inconvenient for young people to use, not to mention the elderly who do not know much about mobile phones and computers.

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