Data processing method and system based on speech recognition technology

A technology of speech recognition and data processing, applied in the field of data processing, can solve problems such as inconvenience of use and waste of equipment

Pending Publication Date: 2021-03-26
AEROSPACE INFORMATION
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

In the face of a cold machine, the user's final choice may be to turn to other people for help
[0004] Another question, since the self-service kiosks are basically customized products to meet specific functions, usually, if the usage scenario changes (for example, the machine originally supported ID card reading, and now it needs to add support for passports and other certificates), the service Most of the unit selection is to buy new models, resulting in waste of equipment
[0005] Another common problem now is that with the continuous development of the digital age, more and more elderly people feel abandoned by the times
In many cases, self-service kiosks are inconvenient for young people to use, not to mention the elderly who do not know much about mobile phones and computers.

Method used

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  • Data processing method and system based on speech recognition technology
  • Data processing method and system based on speech recognition technology
  • Data processing method and system based on speech recognition technology

Examples

Experimental program
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example 1

[0060] Example 1 uses artificial intelligence technology to provide guidance to users in the form of guided operations

[0061] The problems of users using self-service machines generally have some commonalities. With the development of artificial intelligence and human-computer interaction technology, we can definitely summarize some general problems. The present invention has a built-in voice capture and voice output device, and can fully communicate with users through voice.

[0062] With the help of speech recognition, the machine can "listen" to understand human speech and provide users with detailed answers. The present invention has a built-in upgradable knowledge base and speech recognition base, and the corresponding solutions can be queried in the knowledge base for the problems raised by the users, and are given instant feedback to the users through the display of the sound loudspeaker device and the display device. It makes users feel more like a "person" when th...

example 2

[0063] Example 2 uses big data analysis technology combined with artificial intelligence analysis to provide users with input assistance functions

[0064] Many times, when users input information on self-service systems, especially self-service reporting systems, they often don’t know what to fill in and how to fill in the screen full of industry terms. Unlike doing business face-to-face at the window, users can consult with the staff. Therefore, one function of the present invention is to combine big data analysis and artificial intelligence to provide users with an input guide, and can provide some input samples or formatted text. This can provide great convenience to user operations, improve user experience, and speed up business processing.

[0065] figure 2 It is a schematic structural diagram of a system for data processing based on speech recognition technology according to an embodiment of the present invention. The system 200 includes: a detection device 201 , a ...

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Abstract

The invention relates to a method and a system for data processing based on a speech recognition technology. The method comprises the following steps: performing feature extraction on text informationto generate a plurality of feature words; determining the matching degree of the text information and the function description information based on the matching degree of each feature word and the function description information of the terminal equipment; when the matching degree of the text information and the function description information is greater than a matching degree threshold value, outputting a prompt tone for indicating to start data processing through a loudspeaker of the terminal equipment, and displaying a prompt message for indicating to start data processing through a display of the terminal equipment; acquiring a voice question input by a user through a voice recognition component of terminal equipment, converting the voice question into a text question, and performingretrieval in a local database based on the text question to determine reply content used for responding to the text question.

Description

technical field [0001] The present invention relates to the technical field of data processing, and more specifically, to a method and system for data processing based on speech recognition technology. Background technique [0002] In modern society, more and more self-service equipment has entered people's lives, such as self-service ticket printing equipment at stations, self-service collection equipment for government department certificates, self-service declaration equipment, etc. As self-service equipment is more and more used in various life scenes, while providing convenience for people, it also brings a series of inconveniences. [0003] At present, the self-service kiosk products on the market mainly interact with users through the screen-keyboard (touch screen), which only changes the human-computer interaction between people and computers. In essence, users use computers to operate and complete a series of actions, and due to changes in the interactive scene, us...

Claims

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Application Information

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IPC IPC(8): G06F16/332G06F16/242G06F16/24G06F21/32G10L15/22
CPCG06F21/32G10L15/22G10L2015/225G06F16/24G06F16/243G06F16/3329
Inventor 汪博裴亚斌杨月龚乐天
Owner AEROSPACE INFORMATION
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