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Terminal communication management method and device, computer equipment and readable storage medium

A terminal communication and management method technology, which is applied in the fields of computer equipment, readable storage media, and terminal communication management, can solve problems such as low terminal utilization, achieve the effects of avoiding channel congestion, compressing idle time, and improving utilization

Active Publication Date: 2021-07-02
PINGAN PUHUI ENTERPRISE MANAGEMENT CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The purpose of the present invention is to provide a terminal communication management method, device, computer equipment and readable storage medium, which is used to solve the problem in the prior art that the terminal is usually in an idle state for a long time, resulting in a very low utilization rate of the terminal

Method used

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  • Terminal communication management method and device, computer equipment and readable storage medium
  • Terminal communication management method and device, computer equipment and readable storage medium
  • Terminal communication management method and device, computer equipment and readable storage medium

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0042] see figure 1 , a terminal communication management method in this embodiment, comprising:

[0043] S102: Identify the main terminal, extract main device information of the main terminal, associate the main device information with at least one preset secondary device information of the secondary terminal, and bind the secondary terminal to the main terminal.

[0044] S103: Receive a dial request sent by the secondary terminal, identify a main terminal bound to the secondary terminal according to the dial request, and send a call request to an external device through the main terminal.

[0045] S104: Monitor whether the connection request generated by the external device according to the call request is received; if so, connect the communication channel between the external device and the secondary terminal, and generate a processing state that the content is connected; If not, end the call request, and generate a processing state that the content is not connected.

[0...

Embodiment 2

[0055] This embodiment is a specific application scenario of the first embodiment above. Through this embodiment, the method provided by the present invention can be described more clearly and specifically.

[0056] Next, in the server running the terminal communication management method, bind the main terminal and the secondary terminal, send a call request to the external device through the primary terminal bound to it according to the dialing request sent by the secondary terminal, and monitor whether the external device Answering the call request is taken as an example to describe the method provided in this embodiment in detail. It should be noted that this embodiment is only exemplary, and does not limit the protection scope of the embodiment of the present invention.

[0057] figure 2 A schematic diagram of an environment application of the terminal communication management method according to Embodiment 2 of the present application is schematically shown.

[0058] I...

Embodiment 3

[0131] see Figure 4 , a terminal communication management device 1 in this embodiment, including:

[0132] The terminal association module 12 is configured to identify the main terminal, extract the main device information of the main terminal, associate the main device information with at least one preset secondary device information, and make the secondary terminal and the Main terminal binding;

[0133] The call management module 13 is configured to receive a dial request sent by the secondary terminal, identify a main terminal bound to the secondary terminal according to the dial request, and send a call request to an external device through the main terminal;

[0134] The call monitoring module 14 is used to monitor whether the connection request generated by the external device according to the call request is received; If not, then end the call request, and generate a processing state that the content is not connected.

[0135] Optionally, the terminal communication...

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PUM

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Abstract

The invention relates to the computer operation and maintenance technology, and discloses a terminal communication management method and device, computer equipment and a readable storage medium, and the method comprises the steps: extracting the main equipment information of a main terminal, and associating the main equipment information with the auxiliary equipment information of at least one preset auxiliary terminal; receiving a dialing request sent by the auxiliary terminal, identifying a main terminal bound with the auxiliary terminal according to the dialing request, and sending a calling request to external equipment through the main terminal; monitoring whether the external device answers the call request; if yes, connecting a call channel between the external equipment and the auxiliary terminal, and generating a processing state in which the content is connected; and if not, ending the call request, and generating a processing state in which the content is not connected. The invention further relates to a block chain technology, and information can be stored in a block chain node. According to the invention, the vacancy time of the main terminal is greatly compressed, the utilization rate of the main terminal is improved, and the problem of channel blockage caused by the fact that a communication channel which does not make a call occupies excessive channel resources is avoided.

Description

technical field [0001] The present invention relates to the technical field of computer operation and maintenance, in particular to a terminal communication management method, device, computer equipment and readable storage medium. Background technique [0002] Usually in an enterprise, a dedicated terminal device (such as a mobile phone) is usually bound by a user (such as an agent) through the specified relationship set by the system. Mobile phone serial number, mobile phone card serial number and mobile phone number are bound to a unique user ID number ; The user can dial the specified customer mobile phone number through the system page operation, so that the corresponding terminal will take the initiative to make a call. [0003] However, the inventor realizes that generally the user cannot make outbound calls 24 hours a day, therefore, the terminal is usually in an idle state for a long time, resulting in a very low utilization rate of the terminal. Contents of the i...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M3/51H04M3/42H04M3/22
CPCH04M3/51H04M3/5175H04M3/42221H04M3/2218
Inventor 郭晓龙
Owner PINGAN PUHUI ENTERPRISE MANAGEMENT CO LTD