Fault type remote judgment method of clothes treatment equipment

Abstract

The invention belongs to the technical field of clothes treatment, and particularly provides a fault type remote judgment method of clothes treatment equipment. The clothes treatment equipment comprises a shell. The fault type remote judgment method comprises the steps of fixing mobile equipment to the shell; judging whether the mobile equipment is located at a set position; if a judgment result is yes, enabling the mobile equipment to obtain vibration data of the clothes treatment equipment in the operation process; and enabling the mobile equipment to transmit the obtained vibration data to a remote control center, so that a customer service staff can judge the fault type of the clothes treatment equipment by analyzing the vibration data. Through the arrangement, repair personnel can judge the fault type of the clothes treatment equipment before on-site repair, so that corresponding repair measures are formulated, and the repair efficiency is improved; and the vibration data are obtained when the mobile equipment is located at the set position, so that the accuracy of the obtained vibration data can be guaranteed, and the fault type of the equipment can be judged more accurately.

Description

technical field [0001] The invention belongs to the technical field of clothing processing, and specifically provides a method for remotely judging the fault type of clothing processing equipment. Background technique [0002] Clothes processing equipment is a machine capable of washing, drying, dry-cleaning and / or drying clothes. Common clothing processing equipment includes washing machines, shoe washing machines, clothes dryers, dry cleaning machines, and all-in-one washing and drying machines. [0003] Take the washing machine as an example. During the use of the washing machine, failures are inevitable. Some minor failures can usually be dealt with after the after-sales personnel come to the door. However, for some failures involving mechanical parts, the after-sales personnel often have to return to the after-sales network with special tools. Or special parts come to the door again, and if these parts need to be ordered, it will be more troublesome, delaying the use of...

AI Technical Summary

Problems solved by technology

[0003] Take the washing machine as an example. During the use of the washing machine, failures are inevitable. Some minor failures can usually be dealt with after the after-sales personnel come to the door. However, for some failures involving mechanical parts, the after-sales personnel often have to return to the after-sales network with special tools. Or special parts come to the door again, and if these parts need to be ordered, it will be more troublesome, delaying the use of users, and requiring multiple visits to disturb the user, seriously affecting the user experience

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