Maintenance team automatic scheduling method and device, computer equipment and storage medium
A scheduling method and team technology, applied in computing, instruments, data processing applications, etc., can solve problems such as unscientific, waste of resources, untimely task assignment, etc., achieve objective scheduling results, reduce system errors, and reduce unfair phenomena Effect
Pending Publication Date: 2021-08-10
上海复医天健医疗服务产业股份有限公司
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[0002] The repair and maintenance of facilities and equipment is an important part of the daily operation of the hospital, and it is also the cornerstone of ensuring the safe operation of the hospital. Due to the problem of normal work or damage, a large number of maintenance tasks will be generated. Such maintenance tasks are usually completed by a dedicated logistics maintenance team. The existing manual operation mobile APP is often used to achieve work order assignment. Science leads to waste of resources, affecting patient treatment or medical care
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[0065] In order to make the purpose, technical solution and advantages of the present application clearer, the present application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present application, and are not intended to limit the present application.
[0066] The maintenance team automatic scheduling method provided by this application can be applied to such as figure 1 In the shown application environment, the application scenario is a hospital as an example, where the first user terminal 101 communicates with the server 102 through a network. Wherein, the repair requester (medical staff, etc.) can send a repair request to the server 102 through the first user terminal 101, that is, a warranty form. The project site is usually equipped with multiple maintenance teams, and each team is arranged with working maintenance p...
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The invention relates to a maintenance team automatic scheduling method and device, computer equipment and a storage medium, and the method comprises the steps: obtaining the order information data of a repair order, and matching a schedulable maintainer according to the order information data; obtaining basic state information data of each maintainer in the schedulable maintainers, and calculating current working condition information data of each maintainer; obtaining total skill value data of each maintainer based on the personal information and the current working condition information data of the maintainers in combination with a skill weight model; substituting the current working condition information data and the total skill value data of each maintainer into a maintainer priority scheduling model to calculate a priority scheduling maintainer queue; and assigning the repair order to a designated maintainer according to a priority scheduling maintainer queue result, and if necessary, switching to manual scheduling to assign the repair order to the designated maintainer. The method has the advantages that a maintainer priority scheduling model is constructed by using data fitting, an analytic hierarchy process and the like under the background of big data, so that maintenance scheduling operation and maintenance are more intelligent, more reasonable and more scientific.
Description
technical field [0001] The present application relates to the field of computer application technology, in particular to a maintenance team automatic scheduling method, device, computer equipment and storage medium. Background technique [0002] The repair and maintenance of facilities and equipment is an important part of the daily operation of the hospital, and it is also the cornerstone of ensuring the safe operation of the hospital. Due to the problem of normal work or damage, a large number of maintenance tasks will be generated. Such maintenance tasks are usually completed by a dedicated logistics maintenance team. The existing manual operation mobile APP is often used to achieve work order assignment. Science leads to waste of resources, affecting patient treatment or medical care. Contents of the invention [0003] Based on this, it is necessary to address the above technical problems and provide an automatic scheduling method, device, computer equipment and stora...
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IPC IPC(8): G06Q10/00G06Q10/04G06Q10/06
CPCG06Q10/20G06Q10/06311G06Q10/04G06Q10/06393
Inventor 刘光阳史文利杨欢欢
Owner 上海复医天健医疗服务产业股份有限公司