Query statement processing method and device, equipment and storage medium
A query statement, a natural technology, applied in the direction of electronic digital data processing, text database query, natural language data processing, etc., can solve the problems of low answer accuracy and inability to accurately answer all questions of users, so as to reduce memory pressure and promote The effect of benign development and speed improvement
Pending Publication Date: 2021-09-24
PING AN TECH (SHENZHEN) CO LTD
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[0003] In view of this, the embodiment of the present application provides a method, device, device, and storage medium for processing query sentences, so as to solve the problem that existing question-answering robots cannot accurately answer all questions of users and have low answer accuracy
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[0051] In order to make the purpose, technical solution and advantages of the present application clearer, the present application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present application, and are not intended to limit the present application.
[0052]In the description of the embodiments of this application, unless otherwise specified, " / " means or, for example, A / B can mean A or B; "and / or" in this article is only a description of the association of associated objects A relationship means that there may be three kinds of relationships, for example, A and / or B means: A exists alone, A and B exist simultaneously, and B exists alone. In addition, in the description of the embodiments of the present application, "plurality" refers to two or more than two.
[0053] Hereinafter, the terms "first" and "second" are use...
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The invention is suitable for the technical field of language processing, and provides a query statement processing method and device, equipment and a storage medium. The method comprises the steps of obtaining a natural query statement input through an application program; utilizing a keyword extraction model to determine a machine query statement corresponding to the natural query statement; determining an initial question-answering result corresponding to the machine query statement according to the first question-answering robot; when it is detected that the initial question-answering result comprises a jump instruction, determining a second question-answering robot based on the jump instruction; and determining a final question-answering result corresponding to the machine query statement according to the second question-answering robot, and feeding back the final question-answering result to the user. For the application program end, whether other question answering robots reply questions or not is controlled according to the questions of the user, knowledge bases corresponding to other services do not need to be stored, the question answering speed is increased, and the memory pressure is relieved. For the user, the answer is directly obtained, so that the question answering accuracy is improved, and the user experience is improved.
Description
technical field [0001] The present application belongs to the technical field of language processing, and in particular relates to a method, device, device and storage medium for processing query sentences. Background technique [0002] With the development of modern technology, in order to expand more businesses, there are a variety of businesses with different subjects in the same carrier. Different business entities will have different Q&A robots. Different Q&A robots are used to answer questions raised by users for different businesses. For example, for an application (Application, App), there will be multiple built-in businesses belonging to different subjects, and each business has a corresponding question-and-answer robot. For the current business question-and-answer robot, if the user asks For business questions, the Q&A robot is unable to answer the user's question, or answers irrelevant questions, or prompts the user to consult by phone, and the accuracy of the a...
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IPC IPC(8): G06F16/332G06F16/33G06F40/289G06K9/62
CPCG06F16/3329G06F16/3334G06F16/3344G06F40/289G06F18/22
Inventor 程锦楠
Owner PING AN TECH (SHENZHEN) CO LTD