Broadband service management method and network equipment
A technology of broadband services and management methods, applied in the field of data communications, can solve problems such as unfavorable user experience, low convenience and efficiency of broadband services, and high technical thresholds for broadband network use, so as to improve convenience and efficiency, solve high technical thresholds, The effect of enhancing the experience
Active Publication Date: 2021-09-28
彭琼中
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Problems solved by technology
[0002] In the existing management process of broadband service opening, it is necessary for the installation and maintenance personnel to bring the Optical Network Unit (Optical Network Unit, ONU) terminal to the door 24 hours after the user applies for opening the broadband service, and configure the registration code for the ONU terminal ( LOID), the configuration process of OND terminals has a high threshold, and users cannot complete it by themselves
[0003] It can be seen that in the existing management process of broadband service opening, there are problems that users need to wait for the installation and maintenance personnel to come to the door for commissioning, and the technical threshold for users to use broadband networks is high. Opening, plug and play", the convenience and efficiency of broadband service opening is low, which is not conducive to improving user experience
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[0083] In order to facilitate the understanding of the technical solutions provided by the embodiments of the present application, the following describes the existing broadband service provisioning process.
[0084] The activation process of the existing broadband service process generally includes the following steps:
[0085] In the first step, users first go to the business hall / log in to the official website to apply for broadband service.
[0086] In the second step, the operator system generates a business work order based on the user's request for broadband service, and associates the corresponding network resource information with the user's installed address.
[0087] In the third step, 24 hours after the user applies for the broadband service, the installation and maintenance personnel will go to the user's home to deal with it according to the business work order. For example, the installation and maintenance personnel connect the optical fiber terminal to the ONU...
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The invention discloses a broadband service management method and network equipment, and the method comprises the steps: receiving authentication request information sent by an ONU terminal, and requesting to authenticate whether a first broadband account opens a broadband service or not; authenticating whether the first broadband account opens the broadband service through the AAA management server; based on the received first domain information sent by the AAA management server, redirecting the user terminal to access the client management server, so that the user completes the opening of the broadband service through the client management server; sending the first domain information when the AAA management server authenticates that the first broadband account does not open the broadband service, wherein the first domain information is used for indicating that the first broadband account is limited by network access. Through the mode, a user can interact with the client management server through the user terminal to complete online self-service opening of the broadband service, and does not need to wait for door-to-door installation, debugging and testing of installation and maintenance personnel, so the convenience and efficiency of opening of the broadband service can be improved.
Description
technical field [0001] The present application relates to the technical field of data communication, in particular to a broadband service management method and network equipment. Background technique [0002] In the existing management process of broadband service opening, it is necessary for the installation and maintenance personnel to bring the Optical Network Unit (Optical Network Unit, ONU) terminal to the door 24 hours after the user applies for opening the broadband service, and configure the registration code for the ONU terminal ( LOID), the configuration process of OND terminals has a high threshold, and users cannot complete it by themselves. [0003] It can be seen that in the existing management process of broadband service opening, there are problems that users need to wait for the installation and maintenance personnel to come to the door for commissioning, and the technical threshold for users to use broadband networks is high. The convenience and efficiency...
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Patent Timeline
Login to View More IPC IPC(8): H04Q11/00H04L29/06
CPCH04Q11/0062H04L63/10
Inventor 彭琼中
Owner 彭琼中