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System and method for number presentation

A technology of user number and number, which is applied in the direction of the device called number recording/indicating the number of the calling party, telephone communication, electrical components, etc., and can solve the problem that the user is not connected to the switch

Inactive Publication Date: 2004-01-28
MICROTEL TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] For technical reasons, caller number presentation does not include telephone reservations that are not connected to a suitable switching system, but these systems are continuously expanding and there are now very few subscribers who are not connected to a switch of this type that is not equipped with this facility

Method used

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  • System and method for number presentation
  • System and method for number presentation

Examples

Experimental program
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Embodiment Construction

[0025] The system and method according to the invention for example facilitates the workload of a switch operator of a company: this person does not have to answer a call every time in order to obtain the information of whom the caller is looking for. The switch operator will be able to route the call to the right person in the company without having to answer the call, because according to the invention an external system involves the switch which knows which subscriber is calling. The only prerequisite is that said person has called once before and is therefore stored as a previous customer.

[0026] Thus, it is easy to transmit statistics such as where calls are coming from, who is calling most often or what time of day is the most telephone traffic. Companies can even drop unwanted calls using the system not responding to the displayed number.

[0027] exist figure 1 A schematic outline of the operation function of the collection system for user number display according ...

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PUM

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Abstract

A system and a method for collecting and presenting subscriber number information for a calling subscriber sent by CTI system signalling over a stationary telecom network. The system utilizing the method includes for each individual telephone line a line processor (10-15) with a memory (4-9) for buffering. The memory is over a bus (3) interconnected to a central processor or a main processor (1) for collection of the incoming number information of each line. Additionally the system includes a unit for conversion of incoming CTI system signalling at each line processor into binary code constituting number information, each line processor (10-15) further including a number of subfunctions for handling and forwarding of number information received, and each line processor having a unique identification being forwarded together with number information for presentation.

Description

technical field [0001] This invention relates to electronic systems for collecting information from a number of fixed telecommunication lines for display of caller telephone numbers, and more particularly to systems and methods for collecting calling number information from multiple lines for display, for example, on a switchboard. Background technique [0002] Currently, there are many known devices available for signaling via a CTI (Computer Telephony Integrated) system to a single subscriber connection, eg displaying the caller's phone number via DTMF (Dual Tone Multi Frequency), V.23 etc. Individuals currently have the ability to store the most recently received call including time information along with the telephone number obtained from the caller number display, even if only to a limited extent. Thus, a person who called earlier may be called at a later time, so that person's phone number will be known with the caller's number presentation. However, it is impossible ...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04M3/42H04M1/57H04Q3/545H04Q3/72
CPCH04Q3/72H04M1/575
Inventor P·扎雅斯D·奔尼特兹
Owner MICROTEL TECH