Method for automatically assigning handler after reporting abnormal problem

Abstract

The invention provides a method for automatically assigning a handler after reporting an abnormal problem. The main content of the invention is a set of algorithm for notifying upgrading. The algorithm runs in a production abnormity management software system. The algorithm has the effects that after the abnormal production problem is reported, the system can automatically inform the corresponding processing person, and when the processing person cannot process the problem on site, other persons can be automatically arranged, so that the invalid waiting time of production is shortened.

Description

technical field [0001] The invention relates, in particular, to a method for automatically assigning a handler after an abnormal problem is reported. Background technique [0002] During the production process of the factory in the manufacturing industry, the employees of the factory will encounter a large number of abnormal problems every day. At this time, the discoverer of the problem needs to report the problem in time and quickly find the corresponding person to deal with the problem. After the handler is informed, he needs to rush to the scene to solve the problem as quickly as possible, otherwise it will cause serious losses to production. [0003] In order to solve this problem, the factory adopts the following methods: [0004] Traditional method 1: The person who finds the problem fills out the paper application form, and then submits it to the planner, who then arranges a corresponding handler to solve the problem. Disadvantages of this method: ① The timeliness ...

AI Technical Summary

Problems solved by technology

Disadvantages of this method: ① The timeliness is very poor; ② A special planner is required, which increases labor costs

Disadvantages of this method: ① There will be a problem of contacting the handler at will

② The content of the question cannot be effectively recorded

Disadvantages of this method: ① It takes a high hardware cost

② poor timeliness

③ The occurrence time and content of the problem cannot be recorded

[0008] Disadvantages of this product: ①The problem classification preset by the system only supports level 1, which is not specific enough

②When the problem is notified to the handler, the busyness and attendance of the handler will not be judged, which will result in invalid notification

③The system notifies the processor, but if the processor fails to complete the processing on time, the system will not automatically notify other people, resulting in invalid waiting in the production process and causing losses to the factory's production

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