Virtual cloud desktop monitoring method, client, server and storage medium
A desktop client and virtual cloud technology, applied in the field of virtual cloud desktop applications, can solve problems such as failure to intervene and solve faults, inability to know users in time, and user satisfaction with reduced use, so as to improve user experience and reduce screen stuck errors. The effect of warning and precise processing
Pending Publication Date: 2021-12-28
ZTE CORP
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Problems solved by technology
At present, when a user is using the virtual cloud desktop on the client side, if the server virtual machine encounters a black screen, a blue screen, or an unresponsive screen during the login process, the user can only actively notify the administrator to deal with it by calling the fault Faults, that is, the administrator cannot know in time whether the user is stuck in the process of using the virtual cloud desktop, and cannot intervene and solve the fault in a timely manner, which will easily lead to a decline in user satisfaction
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[0035] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.
[0036] The use of virtual cloud desktop can make remote office and other cloud applications possible. Under the existing technology, by virtualizing several desktop virtual machines on a physical server, users can connect to the desktop virtual machine after passing the authentication on the virtual cloud desktop client. machine, and control the operation of the corresponding desktop virtual machine by inputting operation instructions (such as keyboard input, mouse click), etc. The desktop virtual machine runs according to the input operation instructions, and compresses the current desktop informatio...
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The invention discloses a virtual cloud desktop monitoring method, a client , a server side and a storage medium, and the client of the virtual cloud desktop is connected to a desktop virtual machine of a virtual cloud desktop system end. The client of the virtual cloud desktop monitors the on-off state of desktop data stream sent by the desktop virtual machine and sends a screen clamping notice to the virtual cloud desktop system end when monitoring that the desktop data stream is disconnected, and the virtual cloud desktop system end responds to the received screen clamping notice and compares a screen clamping picture with a reference picture; when the similarity between the screen sticking picture and the reference picture exceeds a preset similarity threshold value, screen sticking prompt information is output; according to the virtual cloud desktop monitoring method provided by the embodiment of the invention, when the desktop data stream is cut off, the screen sticking fault notification can be actively sent to the virtual cloud desktop server, the screen sticking fault can be actively reported, and the situation that a user informs an administrator in a low-efficiency manner such as calling is avoided, so that the user experience of the virtual cloud desktop is greatly improved.
Description
technical field [0001] The invention relates to the technical field of virtual cloud desktop applications, in particular to a virtual cloud desktop monitoring method, a client, a server and a storage medium. Background technique [0002] With the normalization of remote office, virtual cloud desktops are widely used, and user experience is becoming more and more important. At present, when a user is using the virtual cloud desktop on the client side, if the server virtual machine encounters a black screen, a blue screen, or an unresponsive screen during the login process, the user can only actively notify the administrator to deal with it by calling the fault Faults, that is, the administrator cannot know in time whether the user is stuck in the process of using the virtual cloud desktop, and cannot intervene and solve the fault in time, which will easily lead to a decline in user satisfaction. Contents of the invention [0003] The following is an overview of the topics ...
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IPC IPC(8): G06F9/451H04L29/08H04L12/24H04L12/26G06K9/62
CPCG06F9/452H04L67/08H04L43/0811H04L41/0631G06F18/22H04L43/00G06F9/451
Inventor 李丽莉
Owner ZTE CORP