Hotel service facility maintenance management system and method

Abstract

The invention relates to a hotel service facility maintenance management system and method. The problems that in the prior art, the hotel service implementation management effect is poor, and the overhaul and maintenance process is tedious are solved. The system comprises equipment maintenance recording devices arranged in all hotel rooms, the equipment maintenance recording devices are connected with a maintenance data platform through a data network, the maintenance data platform is in data connection with maintenance reminding equipment worn on the wrist of a maintainer, and the maintenance data platform is connected with an accessory collecting and supplying platform. The equipment maintenance recording device is provided with an identity verification assembly, and the other side of the equipment maintenance recording device is provided with an audio and video communication structure. The system has the advantages that real-time tracking of equipment use conditions of all rooms in hotel management is facilitated, the equipment use conditions are known in time, and the replacement and maintenance processes of service implementation are simple and convenient.

Description

technical field [0001] The invention relates to the technical field of hotel management systems, in particular to a hotel service facility maintenance management system and method. Background technique [0002] Most of the existing hotel intelligent systems are based on the hotel's weak current system, and the intelligence of the entire system can be improved by improving the intelligence level of each weak electronic system. Therefore, the hotel's lighting system has soft, bright, and sleep modes, the restaurant management system has an electronic order system, and the public address system has classical and modern music playback methods. The emergence of these intelligent systems has undoubtedly added a good atmosphere to hotel services, but there is no relatively complete case in the industry that truly combines and applies IoT technology to hotel design and management, and most hotels still use traditional business models , it is difficult to effectively improve the use...

AI Technical Summary

Problems solved by technology

[0004] The above-mentioned solution solves the problem that the hotel management and operation methods in the existing technology are difficult to effectively improve the user experience to a certain extent, but there are still many deficiencies in the solution, for example: the service facilities of the hotel room cannot be incorporated into the hotel management system, and cannot be real-time Understanding the status of equipment in each room can easily lead to untimely maintenance and inconvenience, and the process of overhauling and replacing equipment is cumbersome, often resulting in damaged equipment being replaced or repaired in a timely manner, and the use effect is not good

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