The present invention achieves suitable acoustic quality evaluation of a
loudspeaker communication
system by
objective evaluation without implementing a speaking test or a listening test, even in a call environment in which there is an ambient
noise. An acoustic quality evaluation device according to the present disclosure comprises a first acoustic quality evaluation unit, an analysis unit, and a second acoustic quality evaluation unit. The first acoustic quality evaluation device presents an analytical reference
signal, an analytical degradation
signal, and an analytical ambient
noise to an evaluator and acquires an analytical subjective evaluation value. An analysis device determines an analytical
PESQ value from the analytical reference
signal and the analytical degradation signal, and determines the relationship between the analytical subjective evaluation value and the analytical
PESQ value. The second acoustic quality evaluation device determines a test
PESQ value from a testing reference signal, a testing degradation signal, and a testing ambient
noise, and in accordance with the relationship, calculates, from the test PESQ value, estimated subjective evaluation values of the testing degradation signal for the testing reference signal testing ambient noise obtained through comparison under the testing ambient noise.