Passenger cabin facility quality evaluation method, system, medium and equipment

A quality evaluation and cabin technology, applied in the field of cabin maintenance, can solve problems such as inability to track and evaluate the quality of cabin facilities, continuous evaluation of the cabin, and degradation of cabin quality, so as to improve the maintenance effect, reduce maintenance costs, and improve maintenance skills.

Pending Publication Date: 2022-05-10
XIAMEN AIRLINES CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] Based on the above-mentioned requirements, although there are some methods for evaluating the quality of cabin facilities in the existing technology, they all focus on the delivery or acceptance of the aircraft, and cannot track and evaluate the quality of the cabin facilities of the delivered passenger aircraft
In other words, cabin quality is an important factor considered by major airlines when purchasing aircraft. Therefore, the evaluation methods proposed by both aircraft manufacturers and airlines are all about evaluation methods during design or acceptance, and cannot be used in After the delivery of the aircraft, the long-term and complex service links will continue to evaluate the cabin. Therefore, after a period of delivery, it is impossible to provide quantitative reference information on whether the quality of the cabin has deteriorated and the degree of decline.

Method used

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  • Passenger cabin facility quality evaluation method, system, medium and equipment
  • Passenger cabin facility quality evaluation method, system, medium and equipment
  • Passenger cabin facility quality evaluation method, system, medium and equipment

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Embodiment

[0074] The invention discloses a method for evaluating the quality of cabin facilities, which comprises the following steps:

[0075] S1. Acquisition of basic points: score the parts to be evaluated in the cabin facilities, and obtain the basic points of each part to be evaluated;

[0076] S2. Classify the components to be evaluated into comfort components and functional components, establish an attenuation function model for the comfort components, establish a reliability function model for the functional components, and calculate the initial natural decay score of each component to be evaluated ;

[0077] S3. Calculate the impact of executing the routine work card on the scores of each component to be evaluated, and obtain the natural decay score of each component to be evaluated;

[0078] S4. Calculate the impact of performing unplanned maintenance on the scores of each component to be evaluated, and obtain the current score of each component to be evaluated;

[0079] S5....

Embodiment 2

[0185] Another object of the present invention is to provide a cabin facility quality evaluation system, which is used to realize the aforementioned cabin facility evaluation method, which includes an initial evaluation unit, a natural decline simulation unit, a routine work card calculation unit, and an unplanned maintenance calculation unit and summary units.

[0186] The process of implementing the method described in Embodiment 1 by the cabin facility quality evaluation system is as follows: Figure 11 As shown in , it decomposes the cabin model by the initial evaluation unit, determines the components to be evaluated and their connection weights in the cabin facilities, and obtains the basic score of the components to be evaluated. The natural decay simulation unit considers the impact of the life cycle of all CPL components in the cabin to establish a decay model. Specifically, it establishes a decay function model for the comfort components in each component to be evalu...

Embodiment 3

[0188] An embodiment of the present application also provides a computer-readable storage medium, at least one instruction or at least one program is stored in the storage medium, and the at least one instruction or at least one program is loaded and executed by a processor to implement the following: The cabin facility quality evaluation method described in previous embodiment 1.

[0189] Those of ordinary skill in the art can understand that all or part of the processes in the methods of the above embodiments can be implemented through computer programs to instruct related hardware, and the computer programs can be stored in a non-volatile computer-readable memory In the medium, when the computer program is executed, it may include the processes of the embodiments of the above-mentioned methods. Wherein, any references to memory, storage, database or other media provided in the present application and used in the embodiments may include non-volatile and / or volatile memory. ...

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Abstract

The invention discloses a passenger cabin facility quality evaluation method and system, a medium and equipment. The evaluation method comprises the following steps: S1, obtaining a basic score: scoring to-be-evaluated components to obtain the basic score of each to-be-evaluated component; s2, classifying to-be-evaluated components into comfort components and functional components, establishing an attenuation function model for the comfort components, establishing a reliability function model for the functional components, and calculating initial natural decline scores of the to-be-evaluated components; s3, calculating the influence of the execution of the routine work card on the score of each to-be-evaluated component, and obtaining the natural decline score of each to-be-evaluated component; s4, calculating the influence of execution of non-planned maintenance on the score of each to-be-evaluated component, and obtaining the current score of each to-be-evaluated component; and S5, according to the current score of each to-be-evaluated component, calculating the current total score of the passenger cabin according to a preset weight. Based on the quality evaluation system provided by the invention, the quality of the passenger cabin facility can be continuously and objectively evaluated in real time in the whole service cycle of the passenger cabin.

Description

technical field [0001] The invention relates to the technical field of cabin maintenance, in particular to a method, system, medium and equipment for evaluating the quality of cabin facilities. Background technique [0002] In manned transportation (such as trains, ships, and airplanes), the cabin is used as a compartment for carrying passengers, which directly affects the travel experience of passengers, and among all kinds of manned transportation, civil aviation is one of the most high-end forms of transportation , its high-end is not only about flying high, but also includes its speed, efficiency, safety, convenience, technological content, and typical high-quality aviation services that are different from other modes of transportation. [0003] Aviation service work is an extremely complicated process. In the whole service process, cabin service is undoubtedly the link that attracts the most attention from passengers, and the quality of its cabin facilities has increasi...

Claims

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Application Information

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IPC IPC(8): G06Q10/06G06Q50/10
CPCG06Q10/06393G06Q50/10
Inventor 王振志柳伟民钱艺斌陈垂灿黄鹏伟卢明文林文祥郑鹏
Owner XIAMEN AIRLINES CO LTD
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