Centralized monitoring system and method for controlling the same
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first embodiment
[0047]FIG. 1 is a diagram showing an arrangement of the entire system of this embodiment.
[0048] First, this system is connected to a plurality of systems from sales companies including a system 101 and a system 106. The systems 101 and 106 includes databases 103 and 108 for storing respective cover areas and / or sales information of customers or information on a monitoring system, respectively.
[0049] The sales companies' systems 101 and 106 also include PCs 104 and 109 for controlling registration or correction of data to hosts 102 and 107 and viewing the data by accessing WEB sites provided by a centralized monitoring system 111. By equipping an operation unit and a display unit to the hosts 102 and 107, the system can be adapted to play roles of the PCs 104 and 109.
[0050] In the system 101, the host 102 the database 103 and the PC 104 are connected to each other via a LAN 105. In the system 106, the host 107, the database 108 and the PC 109 are connected to each other via a LAN ...
second embodiment
[0123] In the second embodiment, when the device is set, whether a communication is through a local monitoring apparatus to participate in a maintenance service or not, and, if a communication passes through a local monitoring apparatus, which local monitoring apparatus will be passed through can be automatically set appropriately.
[0124]FIG. 16 shows an outline of a sequence over the entire system according to the second embodiment, when a new device is set at a customer side.
[0125] First, at S1601, a device is purchased. At S1602, setting with respect to a device including at least a device identifier is registered in the database 112 of the centralized monitoring system 111. The registration is executed in the same manner as that in the processing at S1011 of the first embodiment. The processing at S1602 is not necessarily executed after a customer purchased the device at S1601 and before the device is shipped at S1603. The processing may be executed at any time.
[0126] At S1604...
third embodiment
[0165] In the third embodiment, updating of the master registration information described in the first and the second embodiment will be described in more detail. Therefore, the contents to be described in the third embodiment are applied to the first and the second embodiments.
[0166]FIG. 20A is a flowchart for illustrating the processing of a setting device corresponding to the notification including a device identifier at S1004 and 1006 of FIG. 10, S1101 of FIG. 11, and S1606 of FIG. 16 described above.
[0167] First, at the step S2001 of FIG. 20A, the device sends setting information shown in FIG. 21 to the centralized monitoring system 111 at the step S2001 of FIG. 20A. Various types of information such as the MAC address and the like are included in addition to the device identifier (the monitoring apparatus ID in the case of FIG. 21) in FIG. 21. However, the device may send information as shown in FIG. 21 also in S1004, 1006 of FIG. 10, S1101 of FIG. 11 and S1606 of FIG. 16.
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