Intelligent interactive request-answering system and processing method thereof

Abstract

The present invention discloses an intelligent interactive question-answering system, which includes a knowledge module used to provide information for the user to query; an interactive module used for information interaction between the system and the user; and a processing module used for searching the answering information in knowledge module according to the question of the user; the knowledge module includes a question classification base used to store the question information and a knowledge base used to store the answering information; the processing module includes a semantic analysis module used to analyze the natural language for the problem of the user to generate query conditions; an information searching module used to search in the knowledge base according to the query condition; and a result generation module used to generate answers according to the searching results. The present invention discloses a question-answering processing method of an intelligent interactive question-answering system simultaneously. The present invention provides a rapid and simple system and method for obtaining the demanded information, so as to improve the processing ability for problems and the processing accuracy.

Description

【Technical field】 [0001] The invention relates to the field of Internet search engines, in particular to an intelligent interactive question answering system. 【Background technique】 [0002] With the development of the Internet, the information on the Internet is growing explosively. In order to get the relevant information we need from these massive data, we can use the search engine system. You can find relevant information by entering keywords in the search box in the search engine system. However, due to the diversity of information sources in search engines, sometimes users may get tens of thousands of results that do not meet the actual requirements, and need to perform secondary filtering by themselves. This requires the user to select certain keywords when searching. If the keywords are too short, too many results may be returned, and the really needed results will be submerged in hundreds of thousands of useless information. If the keywords are too long, you may...

AI Technical Summary

Problems solved by technology

However, the system has high requirements on the user's questioning level. The system cannot deal with the non-standard or inaccurate questions raised by users in a timely manner, and can only publish them, so that users cannot obtain information in a timely manner.

And even if the user's question is accurate, there may be no similar questions in the system's knowledge base, so it cannot be processed, so that the user cannot obtain the answer in time

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