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Working information exchange device

A technology of SMS and SMS platform, applied in the direction of selecting devices, messages/mailboxes/announcements, wireless communication, etc., can solve the problems of imperfect realization of collaborative operation, time lag, and backward notification methods of office systems.

Active Publication Date: 2008-05-14
CHINA MOBILE GRP FUJIAN CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] With the rapid development of the Internet / Intranet, many units have established internal office information systems, but most of the office information systems still cannot get rid of the office as a whole. The urgent and important things still use the original and backward telephone The way of notification one by one, the arrival of files and mails still requires office staff to use the electronic terminal to log in to the system from time to time, and click to actively inquire and pay attention. The collaborative operation cannot be perfectly realized, and even develops in the direction of restricting work efficiency. For this reason, many office information systems use mobile phone modules to send short messages, so as to realize the function of information short message notification

Method used

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  • Working information exchange device
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Embodiment

[0036] At present, Office Information Communication has been used by 65 units in more than 10 industries such as geology, government, logistics, postal services, petroleum, tap water, justice, procuratorate, schools, and tobacco. Units generally report that the office efficiency has nearly doubled after using it, which has greatly contributed to the improvement of the informatization of the group units, expanded a large number of group overall solutions, and improved the company's market competitiveness. Part of the group's informatization application requires the use of China Mobile's mobile phone business as a prerequisite. While building competition barriers, it deeply binds the voice business market.

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Abstract

The invention relates to an office information communication device, which includes four parts: a voice call platform, a short message platform, a user operation interface, and a management interface, wherein the voice call platform consists of an ACD switching device, an ACD server, a CTI server, and an IVR / IFR server , application database server, terminal, recording equipment, business management and other components; the SMS platform is based on the Neusoft CMPP2.0 protocol, involving local data storage, SMS platform, and Internet SMS gateway. Through the device, the office information system realizes the function of information short message notification, and achieves the purposes of high efficiency and accuracy of office information arrival, completeness of information transmission, and simplicity of interface operation.

Description

Technical field: [0001] The invention belongs to the field of mobile communication, and particularly relates to the application of IVR voice calling and Monternet short message sending and receiving in mobile office. Background technique: [0002] The traditional office work mode: telephone communication, file distribution, numerous meetings, etc. can no longer meet our demand for information. A good office information system can greatly improve the efficiency of information sharing, personnel collaboration and business monitoring within the enterprise, and is the core part of enterprise information construction. [0003] With the rapid development of the Internet / Intranet, many units have established internal office information systems, but most of the office information systems still cannot get rid of the office as a whole. The urgent and important things still use the original and backward telephone The way of notification one by one, the arrival of files and mails still...

Claims

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Application Information

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IPC IPC(8): H04Q7/22H04L29/08H04L12/66H04W4/12H04W88/18
Inventor 李跃龙江文周
Owner CHINA MOBILE GRP FUJIAN CO LTD