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Call recording method and system

A telephone and called party technology, applied in the field of communication, can solve the problems of missing call content, unable to start synchronously, etc., and achieve the effect of cost saving and convenient use

Active Publication Date: 2008-08-06
CHINA TELECOM CORP LTD
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  • Abstract
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AI Technical Summary

Problems solved by technology

This recording method requires a specific hardware circuit to be realized, and manual operation is required to start the recording function during recording. This may cause the entire call to be missed because the user forgets to press the start button, or may not be able to record during the call. The call content of the initial period of the call is missed due to the initial instant synchronization start

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  • Call recording method and system
  • Call recording method and system

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Embodiment Construction

[0043] The technical solutions of the present invention will be described in further detail below with reference to the accompanying drawings and embodiments.

[0044] The invention utilizes the recording platform on the network side to record the telephone, without adding new hardware devices and circuits on the calling or called terminal side, thereby reducing the cost of telephone recording. As shown in FIG. 1 , it is a schematic flowchart of the first embodiment of the telephone recording method of the present invention. In the present embodiment, when the calling party dials the called number by a fixed telephone, the call request is connected to the softswitch by PSTN / ISDN, and then includes the following steps:

[0045] Step 101, the softswitch device receives the call request of access, sends a query request to the smart home location register (SMART HLR, referred to as SHLR) according to the calling and called information in the call request, and checks whether the ac...

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Abstract

The present invention relates to a telephone recording method which comprises the following steps that: a soft switching device receives an accessed call request and carries out a service authentication, if the authentication is passed, the call request is sent to a called terminal; when a communication is established, a recording service platform sends a recording notification to a recording platform, meanwhile sends voice channel resources of a calling party, a called party and the recording platform to a media server to create a tripartite meeting; the recording platform records the voice information of the tripartite meeting. The present invention further provides another telephone recording method and a telephone recording system. The present invention records a telephone at network side without arranging hardware devices and circuits, thereby being easy to use and cutting the cost. The telephone recording method is capable of starting record while communicating until the connunication is ended to ensure the integrity of the record; besides, as the recording information is saved on the server, local computer hard disc is not occupied.

Description

technical field [0001] The invention relates to the technical field of communication, in particular to a telephone recording method based on a computer software client. Background technique [0002] With the rapid development of communication technology, the communication method of telephone is not only a simple voice call service for users, but also many new value-added services are gradually studied and considered by operators, such as telephone recording service. Traditional telephone recording requires the user to purchase the matching recording equipment while purchasing an ordinary telephone, or directly purchase a telephone with integrated recording function, which increases the user's use cost to a certain extent. [0003] In the invention application of Chinese application number 03124266.9, a method of using a computer to record a telephone call is disclosed. This method requires a specific hardware circuit to connect the telephone line and the computer sound card,...

Claims

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Application Information

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IPC IPC(8): H04M3/50H04M3/56
Inventor 沈毅纲周峰张锦红孔亚青庄闽栋刘向华孙洪波宋革联杨晓波周秀芳臧丽柯星陈航韩以潞
Owner CHINA TELECOM CORP LTD
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