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Method for investigating customer information in real time through cell phone

A customer information, mobile phone technology, applied in the field of information investigation, can solve problems such as inconvenience and cannot be used in places without Internet, and achieve the effect of easy acceptance, simple structure and low cost

Inactive Publication Date: 2014-07-23
SHANGHAI JUFU INFORMATION TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The method of surveying opinions via the computer network in the prior art must rely on the computer network to complete, and cannot be used outdoors or in places without a network, which is inconvenient to use

Method used

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  • Method for investigating customer information in real time through cell phone
  • Method for investigating customer information in real time through cell phone
  • Method for investigating customer information in real time through cell phone

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Embodiment Construction

[0036] According to the claims of the present invention and the contents disclosed in the summary of the invention, the technical solution of the present invention is specifically described as follows.

[0037] Please see attached figure 2 As shown, the client subroutine is matched with the client 1, and the control module and the information processing module are matched with the server 2, wherein the control module receives the information sent by the client 1 and calls the information processing module for information processing, The processed information is stored in a database matching on the server 2.

[0038] The database contains the following tables: table diaocha and table fankui; among them, table diaocha contains the following data items: ID, survey content, survey options, survey type and status and other survey information; table fankui contains the following data items: ID, survey ID, Feedback information such as survey options, survey type, and status.

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PUM

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Abstract

A method for real-time investigation of customer information by mobile phone, the method comprising the following steps: 1. Entering investigation information at the server end; 2. Viewing the investigation report at the server end and storing it in a database of the server; 3. Viewing feedback information at the server end , and process the feedback information according to the normal process; 4. Retrieve the questionnaire on the client side through the transmission protocol; 5. Download the questionnaire on the client side through the transmission protocol; 6. Enter the customer’s survey information on the client side; 7. Determine whether it is over, if it is over, exit the client, if not, return to step 1. Since the present invention saves all VIP member information in the database, it can help users to query member information more quickly; since the present invention also submits the reason and quantity of the return while returning the product, it can help the merchant understand the sales situation of the product, And improve the product according to it; the structure of the present invention is simpler, the cost is lower, and it is easy to popularize and apply.

Description

technical field [0001] The invention relates to a method for information investigation, in particular to a method for real-time investigation of customer information by a mobile phone. Background technique [0002] In recent years, customer surveys on products sold have become one of the necessary tasks for businesses. There are many survey methods, paper surveys or electronic surveys; with the enhancement of environmental awareness and the popularization of network applications, electronic surveys are becoming more and more It has become more and more popular among people, and questionnaires in the form of networks have also begun to be widely used in various businesses. [0003] Currently, a prior art method for surveying opinions via a computer network includes: a respondent system, under the control of the respondent system, displaying at least one question and at least one puzzle; Under the control of the interviewer system, receive the answer to the question and the p...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F17/30G06Q30/02H04M1/72403
Inventor 马成杰王威
Owner SHANGHAI JUFU INFORMATION TECH