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Service Delivery Management for Brokered Service Delivery of Service Groups

A service group and manager technology, which is applied in data processing applications, sales/lease transactions, commerce, etc., can solve problems such as service agents are not able to act, few access points, and market restrictions

Inactive Publication Date: 2011-11-30
SAP AG
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

As a result, service providers are less able to commercialize their services, service brokers are less able to broker such services, and consumers have to tolerate a more limited market and fewer points of access for the services they want to use

Method used

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  • Service Delivery Management for Brokered Service Delivery of Service Groups
  • Service Delivery Management for Brokered Service Delivery of Service Groups
  • Service Delivery Management for Brokered Service Delivery of Service Groups

Examples

Experimental program
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Embodiment Construction

[0039] figure 1 is a block diagram of a system 100 that provides service delivery management for brokered service delivery. In the example of 1, the service provider 102 represents the owner, developer, seller, or other providers. As described in detail herein, service broker 104 provides an explicit, purpose-built platform for service delivery management that implements complex service delivery models to support long-lived, run-time brokering of multi-session service groups. brokerage), some or all of which may be hosted by different or incompatible service providers.

[0040] In more detail, service provider 102 may represent virtually any entity that wishes to sell or provide access to a service, including, for example, a business software provider, a bank / finance company, a healthcare service provider, a legal entity, or a municipal or other government department. A service may represent, for example, executable code for, eg, a stand-alone consumable, such as a stand-a...

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PUM

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Abstract

A proxy consumer gateway is disclosed that can interface with a service consumer of a computing device consuming a service group including at least two asynchronously executing services, including receiving form requests, providing forms, and receiving submitted forms. The Service Delivery Manager can perform delivery of service groups to non-consumers. The service delivery manager may include a service coordinator that coordinates the delivery of the service group based on a coordination model that characterizes the service group, wherein the form is associated with the service status of at least two services of the service group, and Which performs transitions between service states based on form submission. The service delivery manager may include a service group manager that identifies synchronization status within a coordination model that allows the service delivery manager to change group-level attributes of the service group.

Description

technical field [0001] The present invention relates to brokered service delivery. Background technique [0002] Brokerage of goods and services is a technique with a long history of facilitating commerce. Despite its many forms, agency shares the recognition that providers of goods and services are often unwilling or unable to do the work required to initiate, process, or complete a transaction with one or more consumers. For example, a manufacturer of goods may prefer to focus on the manufacturing process and may therefore contract with an agent who is responsible for locating buyers for the manufactured goods and for handling and fulfilling the sale of the goods to buyers. Typically, of course, the agent charges a share of the purchase price or some other fee or payment for providing these agent services. This way, manufacturers (or other providers) and agents can focus on developing their respective areas of expertise. [0003] In the computer, network, and software f...

Claims

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Application Information

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IPC IPC(8): G06Q30/00
CPCG06Q10/06316G06Q30/06
Inventor 阿利斯泰尔.P.巴罗斯
Owner SAP AG
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