Looking for breakthrough ideas for innovation challenges? Try Patsnap Eureka!

Voice business quality correlation analysis method, device and system

A voice service and joint analysis technology, which is applied in the field of voice service quality correlation analysis, can solve problems such as the inability to accurately find out the KPI influence relationship, and the large difference in the value range of KPI and KQI.

Inactive Publication Date: 2014-09-17
HUAWEI TECH CO LTD
View PDF5 Cites 0 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] Since the units of various KPIs and KQIs related to voice service quality and user perception are different, and the value ranges of each KPI and KQI are also very different, the current display method cannot effectively perform various KPIs and KQIs. Correlation analysis, so that it is impossible to accurately find out the impact relationship of KPI on user perception (or KQI)

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Voice business quality correlation analysis method, device and system
  • Voice business quality correlation analysis method, device and system
  • Voice business quality correlation analysis method, device and system

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0024] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments It is a part of embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0025] figure 1 It is a flowchart of a voice service quality joint analysis method provided by an embodiment of the present invention. Such as figure 1 As shown, the method of the present embodiment includes:

[0026] Step 101. Acquire first original voice measurement data of an analysis object.

[0027] Among them, the analysis objects can be...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The embodiment of the invention provides a voice business quality correlation analysis method, a device and a system. The method comprises the following steps of: obtaining first original voice measurement data of an object to be analyzed; carrying out statistical analysis of data according to the obtained first original voice measurement data, and obtaining data of various voice indexes, wherein the voice indexes comprise key performance indexes KPI and key quality indexes KQI; and displaying the data of the voice indexes and a trend curve of the voice indexes generated by the data of the voice indexes, and carrying out correlation analysis of the voice indexes according to display results. By adopting the technical scheme for correlation analysis of the voice indexes to obtain KPI affecting KQI, the relationship between KPI and KQI can be made clear, and the influence of KPI on the perception of users and the degree of influence can be analyzed conveniently.

Description

technical field [0001] The present invention relates to mobile communication technology, in particular to a voice service quality association analysis method, device and system. Background technique [0002] An operator surveyed user satisfaction in a certain year and found that voice services and data services have an influence on network quality satisfaction of 89% and 11% respectively, and among the key factors that voice services affect user satisfaction, voice service quality The proportion is the highest, up to 28%. However, the key performance indicator (Key Performance Indicator, KPI) and key quality indicator (Key Quality Indicator, KQI) of the current network are very excellent, why are there so many complaints from users? After analysis, it is found that the main reason is that the relationship between the key quality indicator (Key Quality Indicator, KQI) representing user perception and KPI is not clear, and it is impossible to clarify which KPIs affect user pe...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
Patent Type & Authority Patents(China)
IPC IPC(8): H04M3/22H04W24/00G10L25/60
Inventor 陈宇山
Owner HUAWEI TECH CO LTD
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Patsnap Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Patsnap Eureka Blog
Learn More
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic, Popular Technical Reports.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap|About US| Contact US: help@patsnap.com