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Method and system for service alarm

A technology of service alarm and alarm information, applied in the field of intelligent network, can solve problems such as high cost, single alarm sound, and inability to realize functions, and achieve the effects of small size, high utilization rate, and simple structure

Active Publication Date: 2017-07-07
ZTE CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the design of the existing alarm box is relatively complicated, the cost is also high, and it can only emit a very single alarm sound, which cannot realize more functions

Method used

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  • Method and system for service alarm
  • Method and system for service alarm

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Embodiment Construction

[0039] The technical solutions of the present invention will be further described below in conjunction with the accompanying drawings and specific embodiments. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0040] figure 1 It is a schematic flowchart of an embodiment of a method for service alarm in the present invention.

[0041] refer to figure 1 , the service alarm method of the present invention comprises the following steps:

[0042] Step S110, the network management platform obtains the alarm information of the alarm device, and sends it to the service platform;

[0043] The network management platform is configured with the basic information of the alarm device and the corresponding alarm box number. After configuration, when a device on the network generates an alarm, the device will report the alarm information to the network management platform. Certainly,...

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Abstract

The invention discloses a service alarm method and system, the method comprising the following steps: a network management platform acquires alarm information of alarm equipment; the service platform performs voice conversion on the alarm information, and establishes a call with an alarm box corresponding to the alarm equipment; After the call is established successfully, the service platform initiates a playback request to the playback device; the playback device plays the alarm information after voice conversion to the alarm box according to the playback request. The present invention performs voice conversion on the alarm information and plays the alarm information on the alarm box, which not only makes the structure of the alarm box simple and small in volume, but also enables it to broadcast rich alarm content. In addition, the service alarm is initiated automatically, which further improves the utilization rate of the entire service alarm system.

Description

technical field [0001] The invention relates to the field of intelligent network, in particular to a method and system for service alarm. Background technique [0002] In equipment maintenance work, alarm information is an important way to understand the operating status of equipment and deal with problems. Therefore, it is extremely important for equipment suppliers to let maintenance personnel better understand alarm information so that maintenance personnel can deal with it in a timely manner according to the alarm information. . [0003] In the prior art, the acousto-optic alarm of the alarm box is generally used to remind the maintenance personnel of the failure of the equipment. However, the design of the existing alarm box is relatively complicated, the cost is also high, and it can only send a very single alarm sound, and cannot realize more functions. Contents of the invention [0004] The main purpose of the present invention is to provide a service alarm metho...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/24
Inventor 贾俊斐
Owner ZTE CORP