Medical interaction system and method

Abstract

The invention discloses a medical interaction system which comprises a system management module, a personal central module, an opinion receiving module, an opinion processing module, a service inquiry module and a report generation module, wherein the system management module is used for a manager login information system for setting authorities of medical staff and patients according to a management strategy and checking, setting, modifying and deleting information of medical staff and medical departments according to medical information; the personal central module is used for a user login information system for checking and / or modifying login information; the opinion receiving module receives opinions of the patients and sending and saving opinion information; the opinion processing module receives the opinion information of the patients, enables a user to check and process the opinion information of the patients, feeds back processing opinions to the patients and sends information of the opinions of the patients and feedback opinions; the service inquiry module receives and saves the opinions of the patients, the processing opinions and the feedback information, calls and checks information matched with a calling instruction according to the calling instruction and sends called information; the report generation module receives the called information and generates a report matched with the called information.

Description

technical field [0001] The present invention relates to the technical field of medical equipment, in particular to a medical interaction system and method. Background technique [0002] Since ancient times, doctors have been angels in white. Hospitals and doctors have been adhering to the lofty purpose of "saving the dying, healing the wounded, and curing the sick" to serve the patients. In today's society, under normal circumstances, medical staff work tirelessly, risk their lives to rescue patients, refuse red envelopes, and perform their duties conscientiously; when public health incidents break out, medical staff face up to difficulties and fight on the front line of disaster relief, fully interpreting the medical staff noble responsibility. [0003] However, we cannot ignore that at present, sudden and even bloody incidents are common in primary hospitals, which have seriously affected the normal operation of medical institutions and the personal safety of medical staf...

AI Technical Summary

Problems solved by technology

[0005] The hospital side: No patient feedback, the channels of patient feedback information are too scattered, it is difficult to collect and process public opinion, the processing process is primitive, not informatized and electronic, and it is difficult to share, process and transfer patient appeal information

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