The invention discloses an intelligent operation and
maintenance management system and method, and relates to the technical field of operation and
maintenance management. Comprising the steps of 1, deploying a data collection agent in an
informatization operation and maintenance environment, and collecting
original data through the data collection agent, 2, collecting and
processing historical operation and maintenance data according to the
original data, and 3, training an operation and maintenance decision big model by using a
deep learning framework and utilizing the historical operation and maintenance data, the method comprises the following steps of 1, training a large operation and maintenance
decision model and forming a threshold rule and an operation and maintenance alarm
processing strategy according to historical operation and maintenance data, 4, integrating the trained large operation and maintenance
decision model and the threshold rule into a real-
time data analysis engine for real-time analysis and
intelligent decision making of real-
time data, and 5, establishing a decision generation engine according to output of the large
decision model, and automatically generating an operation and maintenance decision suggestion, judging whether a threshold rule is triggered or not according to the change of the real-
time data, automatically matching an operation and maintenance alarm
processing strategy if the threshold rule is triggered, and executing the operation and maintenance alarm processing strategy.