Bank branch recommendation method

A recommendation method and technology of bank outlets, applied in the direction of instruments, finance, data processing applications, etc., can solve the problems of not being able to judge, not knowing the queuing situation of surrounding outlets, and having no way to know the queuing situation of surrounding outlets, so as to reduce the waiting time Effect

Inactive Publication Date: 2015-09-30
WEIRONG TECH CO LTD
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  • Abstract
  • Description
  • Claims
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Problems solved by technology

[0007] In addition, the current queuing systems of bank outlets are independent, and each outlet has no way to know the queuing situation of surrounding outlets at the same time. In this situation, it is impossible to

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  • Bank branch recommendation method
  • Bank branch recommendation method
  • Bank branch recommendation method

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Embodiment Construction

[0058] The present invention will be described in detail below in combination with specific embodiments.

[0059] The method for recommending bank outlets in this embodiment includes the following steps:

[0060] (1) Real-time access to outlet information and environmental information of each outlet. The outlet information includes the location of the corresponding outlet, the number of counters open for service, business scope, service evaluation, number of queues and the business types of each queuer; environmental information includes traffic conditions and weather conditions;

[0061] Among them, the branch information can be obtained from the management system of each branch (bank branch), and the environmental information can be obtained through the network.

[0062] In this embodiment, the service evaluation for each network point includes the evaluation corresponding to the user’s business handling in the last two years. Each historical evaluation includes 5 scoring r...

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Abstract

The invention discloses a bank branch recommendation method which includes the steps: (1) acquiring branch information of each branch and environmental information in real time; (2) determining a recommendation result and performing recommendation according to a received user request, the branch information of each branch and the environmental information. The branch information includes the position of the corresponding branch, the number of open service counters, service scopes, service evaluation, the current number of queuers and service varieties of the queuers, the environmental information includes traffic conditions and weather conditions, and the user request includes the type of a service to be handled of a user and a current request position. Branches are recommended according to the environmental information and the branch information of all the branches, the obtained recommendation result is more referable, the user selects one branch as a target branch for handling the service according to the recommendation result and further can be effectively guided to the branch for handling the service with short waiting time, and on-site waiting time of the user at the branch is greatly reduced.

Description

technical field [0001] The invention relates to the technical field of banking systems, in particular to a method for recommending bank outlets. Background technique [0002] With the rapid development of economy and society, people are increasingly inseparable from banks. In order to provide high-quality services, major banks have established many branches, receiving dozens or hundreds of customers every day. Customers often need to queue up many times when doing withdrawals, deposits, account opening, transfers, detailed bill inquiries, account cancellations, etc., which wastes a lot of energy and time, and also has a negative impact on the working environment of bank outlets. [0003] In order to provide efficient services and create a good working environment, each bank needs to replace the traditional manual queuing method with high-tech customer management methods, and then the bank appointment queuing system appeared. [0004] At present, in order to avoid crowded a...

Claims

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Application Information

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IPC IPC(8): G06Q40/02G06Q50/10
Inventor 魏伟谢爱文吴建林高瑞胜应俊陈祥献
Owner WEIRONG TECH CO LTD
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