Method and device for processing reserved registration information

Abstract

The invention discloses a method and a device for processing the reserved registration information. According to one embodiment of the invention, the method comprises the steps of receiving the reserved registration information sent from a client, wherein the reserved registration information contains the disease condition description information and the information of an appointed clinic registration department; importing the disease condition description information contained in the reserved registration information into a pre-trained department recommendation model to obtain the information of a recommended clinic registration department through the matching process, wherein the department recommendation model is used for representing the corresponding relationship between the disease condition description information and the information of clinic registration departments; matching the information of the appointed clinic registration department with the information of the recommended clinic registration department to obtain the information of an audit result; and sending the information of an appointment registration result to the client according to the information of the audit result. According to the invention, the information of the recommended clinic registration department is obtained through the matching process of the reserved registration information by means of the department recommendation model. After that, the information of the audit result can be obtained through matching the information of the appointed clinic registration department with the information of the recommended clinic registration department. In this way, the appointed registration efficiency and the appointed registration accuracy are improved.

Description

technical field [0001] The present application relates to the field of network technology, in particular to the field of network registration technology, and in particular to a method and device for processing registration reservation information. Background technique [0002] When the patient registers offline, he will consult the condition at the registration window to determine the department that is suitable for registration. With the rise of Internet registration, more and more users choose to use the convenient and efficient Internet registration method. Internet registration requires patients to fill in the registration appointment information (that is, the electronic registration appointment form). The information of the consultation department for the prediction of the symptoms of one's own illness. However, many patients often only understand their own symptoms when registering, and do not know the disease they have and which department they should be referred to....

AI Technical Summary

Problems solved by technology

[0003] The manual review method has high accuracy but low efficiency. When the number of reservations is large, this method cannot meet the business needs and increases the processing time of registration reservation information; the review method through vocabulary matching has two defects: 1. 、Vocabularies not covered by the disease vocabulary cannot be reviewed, because the user's disease description is usually very colloquial, and the common disease vocabulary is often a professional medical vocabulary, which makes the matching degree between the disease vocabulary and the disease description information Not high, resulting in a low approval rate

The data shows that the proportion of the user's description information that cannot match the disease vocabulary exceeds 40%. Second, if only a part of the user's description is covered by the disease vocabulary, the department information obtained at this time is likely to be wrong, because the judgment of the disease It can only be obtained after comprehensive consideration of all symptoms and population information

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