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Dialog management method and device

A technology of dialogue management and proxy module, which is applied in the fields of electronic digital data processing, special data processing applications, natural language data processing, etc., and can solve the problems of complex development of dialogue management methods, poor maintainability and scalability, and difficult enumeration, etc. Achieve the effect of improving functionality and scalability

Inactive Publication Date: 2016-05-18
BAIDU ONLINE NETWORK TECH (BEIJIBG) CO LTD
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AI Technical Summary

Problems solved by technology

[0003] Existing dialog management methods include dialog management algorithms based on finite state machines, dialog management algorithms based on slot filling, and dialog management methods based on agents (Agent), but dialog management algorithms based on finite state machines need to predefine all Dialogue is possible, enumeration is difficult, it is difficult to handle abnormal situations, and the functionality is poor; the dialogue management algorithm based on slot filling can only deal with the slot filling problem; while the agent-based dialogue management method is complex to develop, maintainable and scalable poor

Method used

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Embodiment Construction

[0018] Embodiments of the present invention are described in detail below, examples of which are shown in the drawings, wherein the same or similar reference numerals designate the same or similar elements or elements having the same or similar functions throughout. The embodiments described below by referring to the figures are exemplary only for explaining the present invention and should not be construed as limiting the present invention. On the contrary, the embodiments of the present invention include all changes, modifications and equivalents coming within the spirit and scope of the appended claims.

[0019] figure 1 It is a flowchart of an embodiment of the dialogue management method of the present invention, such as figure 1 As shown, the above dialogue management method may include:

[0020] Step 101, obtain the text converted from the speech input by the user.

[0021] Step 102, perform semantic recognition on the above-mentioned text, and obtain the above-mentio...

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Abstract

The invention provides a dialog management method and device. The dialog management method comprises the following steps: obtaining a text converted by voice input by a user; performing semantic recognition of the text so as to obtain the intention of the user; matching the intention of the user with a skip condition; and skipping to a corresponding agent module according to the skip condition matched with the intention of the user so as to execute the function of the agent module, such that an execution result is obtained. According to the invention, a finite-state machine is combined with Agent; the device has the ability to build a complex and difficultly-formalized dialog; and thus, the dialog management functionality and expandability are improved.

Description

technical field [0001] The present invention relates to the field of voice technology, in particular to a dialog management method and device. Background technique [0002] In the man-machine dialogue system, after getting the event input by the user, the man-machine dialogue system needs to respond to the event input by the user. This process is the dialogue management technology. The human-computer dialogue system is the focus and difficulty in the voice human-computer interaction system. The dialogue management technology is the key to guide the user to complete the dialogue task with the best experience. [0003] Existing dialog management methods include dialog management algorithms based on finite state machines, dialog management algorithms based on slot filling, and dialog management methods based on agents (Agent), but dialog management algorithms based on finite state machines need to predefine all Dialogue is possible, enumeration is difficult, it is difficult to...

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Application Information

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IPC IPC(8): G06F17/27G10L15/22
CPCG10L15/22G06F40/279
Inventor 吴世伟冯钰坤
Owner BAIDU ONLINE NETWORK TECH (BEIJIBG) CO LTD
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