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Log acquisition method and device, and network management server

A network management server and acquisition method technology, applied in the field of network management server, log acquisition method and device, can solve the problems of increasing the labor intensity of operation and maintenance personnel, long log acquisition time, high requirements, etc., and achieve the requirements of reducing labor intensity and reducing ability , the effect of improving efficiency

Active Publication Date: 2020-10-16
ZTE CORP
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  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0007] In the above process, the operation and maintenance personnel can set the IP address for the faulty device based on experience. It is easy to cause the conflict between the set IP address and the existing IP address due to the negligence of the operation and maintenance personnel, which may lead to secondary failures.
[0008] Therefore, in the current log collection work, the operation and maintenance personnel need to have a certain understanding of the faulty device, and the operation and maintenance personnel need to set a suitable IP address for the faulty device. The ability difference between personnel causes the log acquisition time to be too long. In addition, the operation and maintenance personnel need to carry a portable computer with them, which also increases the labor intensity of the operation and maintenance personnel.

Method used

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  • Log acquisition method and device, and network management server
  • Log acquisition method and device, and network management server
  • Log acquisition method and device, and network management server

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Embodiment Construction

[0072] In order to facilitate the understanding of those skilled in the art, the present invention will be further described below in conjunction with the accompanying drawings, which cannot be used to limit the protection scope of the present invention. It should be noted that, in the case of no conflict, the embodiments in the present application and various manners in the embodiments can be combined with each other.

[0073] see Figure 1A , the present invention proposes a log acquisition method, the log acquisition method comprising:

[0074] Step 110, the handheld terminal acquires the ID information corresponding to the device;

[0075] Step 120, the handheld terminal obtains rack diagram data corresponding to the device from the network management server according to the ID information corresponding to the device; wherein, the rack diagram data includes port information corresponding to the device;

[0076] Step 130, the handheld terminal selects a port for connection...

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Abstract

The invention discloses a log acquisition method and device, and a network management server. The log acquisition method includes: a handheld terminal acquires ID information corresponding to a device; rack diagram data; wherein, the rack diagram data includes port information corresponding to the device; the handheld terminal selects a port for connection according to the rack diagram data, and obtains the corresponding port from the network management server according to the selected port IP address; the handheld terminal establishes a communication connection with the device according to the IP address, and obtains the log corresponding to the device. Through the solution of the present invention, the operation and maintenance personnel can be helped to quickly obtain the log of the faulty equipment, and the labor intensity of the operation and maintenance personnel can be reduced.

Description

technical field [0001] The invention relates to the field of communications, in particular to a log acquisition method and device, and a network management server. Background technique [0002] When a communication failure occurs on the device, the operation and maintenance personnel can collect and analyze the logs of the device, so as to locate the problem of the device and perform fault recovery based on the located problem. [0003] When a communication failure occurs on the device, the network management server cannot obtain the logs of the device through the network communication with the device, and the operation and maintenance personnel need to go to the site to obtain the logs. [0004] When the operation and maintenance personnel arrive at the site, they need to carry computer equipment such as a laptop, connect the device to the laptop through a network cable, and collect logs on the device through the laptop. [0005] When connecting a portable computer and a d...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L29/12H04L12/24
CPCH04L41/06H04L61/5046H04L41/00
Inventor 阚江涛
Owner ZTE CORP
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