Method and system for monitoring status of self-service terminal

Abstract

The invention provides a monitoring method and system for a self-service terminal state, and relates to the technical field of self-service terminals. The monitoring method includes: reading states of all the parts of a self-service terminal once every other first preset time by using a monitoring agent program installed in the self-service terminal, wherein the monitoring agent program is independent of an ATMC application of the self-service terminal; determining if the current acquired states of all the parts of the self-service terminal are identical to the previous acquired states of all the parts of the self-service terminal or not; generating a state message according to the current acquired states of all the parts of the self-service terminal if not, and sending the state message to a monitoring server to allow the monitoring server to update the monitored states of all the parts of the self-service terminal according to the state message. The monitoring method and system can reduce data size of network transmission messages, can save monitoring resources, and can monitor the number of self-service terminals through the monitoring server.

Description

technical field [0001] The invention belongs to the technical field of self-service terminals, and in particular relates to a method and system for monitoring the state of a self-service terminal. Background technique [0002] In the financial industry, it is extremely important to monitor the self-service terminals. This allows managers to monitor the working status of the self-service terminals in real time. If equipment failures are found, they can be repaired in time. When problems such as insufficient banknotes and paper are found, banknotes and printing paper can be supplied in time. It is beneficial to improve the boot rate, security, reliability and maintenance efficiency of self-service terminals. [0003] The self-service status monitoring system under the current technology monitors the status of each component of the self-service terminal through software installed on the self-service terminal, such as: self-service terminal control software ATMC or status monito...

AI Technical Summary

Problems solved by technology

[0007] The purpose of the embodiment of the present invention is to provide a self-service terminal state monitoring method and system, aiming to solve the problem that the data volume of transmitted messages in the above-mentioned existing self-service terminal monitoring technology is large, and there are a large number of messages with the same content. The server has a lot of message queue resources, resulting in a waste of monitoring resources

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