Integrated fee-paying access management system

Abstract

The invention discloses an integrated fee-paying access management system, and the system comprises an integrated fee-paying access management platform, and various types of fee-paying channels connected with the integrated fee-paying access management platform. The fee-paying channels comprise a physical business hall, an online business hall, a cellphone business hall, a power customer service system, a power POS fee-paying terminal, a power self-service fee-paying terminal, a bank counter, a bank terminal, an online bank, a bank customer service system, and a non-financial collecting agency. The integrated fee-paying access management platform comprises an access management module, a service management module, a business processing module and a data storage module, wherein the access management module, the service management module, the business processing module and the data storage module are connected sequentially. The access management module is connected with the fee-paying channels. The system achieves the integration and sharing of customer service contents, a service standard, a service flow and service implementation, achieves the unified monitoring, and facilitates the improvement of the service level and service quality.

Description

technical field [0001] The invention relates to the technical field of smart grids, in particular to an integrated payment access management system. Background technique [0002] With the development of my country's market economy and the advancement of power market reform, the development of power companies is facing new opportunities and challenges. For this reason, the State Grid Corporation clearly proposed in the "Twelfth Five-Year Plan" development plan to strengthen the smart grid foundation to promote the transformation of the power grid development mode and build a world-class power grid; A world-class enterprise; the construction of a strong smart grid includes the construction of a smart power service system, and the construction of multiple channels for smart payment is an important part of the smart power service interactive system. The integrated payment access management system corresponds to the construction content of multi-channel intelligent payment. [...

AI Technical Summary

Problems solved by technology

[0003] In the existing payment channels, payment business processing and payment data information are distributed in various payment systems, resulting in the power company being unable to conduct unified management of payment business processes and payment data information

In addition, due to the numerous payment systems and the sharp increase in the business volume of financial institutions, the existing payment system is difficult to meet the development needs of the power company's marketing business

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