Combined task assignment method and system

A technology of task assignment and task, which is applied in the field of combined task assignment method and system, can solve the problems of single service target and inability to effectively utilize idle time of service personnel, and achieve the effects of improving overall efficiency, saving operating costs, and improving operating efficiency

Active Publication Date: 2018-01-19
NIO CO LTD
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Problems solved by technology

[0005] In order to solve the above-mentioned problems in the prior art, that is, in order to solve the problem that in the existing power-on service, the service target is relatively single, and the idle time of the service personnel in the service process cannot be effectively used, the present invention provides a combined task assignment The method includes the following steps: receiving a service re

Method used

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  • Combined task assignment method and system
  • Combined task assignment method and system
  • Combined task assignment method and system

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[0079] The preferred embodiments of the present invention will be described below with reference to the drawings. Those skilled in the art should understand that these embodiments are only used to explain the technical principles of the present invention and are not intended to limit the protection scope of the present invention. For example, although the various steps of the method of the present invention are described in a specific order in this application, these orders are not limitative, and those skilled in the art can follow a different order without departing from the basic principles of the present invention. Perform the steps described.

[0080] Reference figure 1 , figure 1 It is a flowchart of the combined task assignment method of the present invention. Such as figure 1 As shown, the combined task assignment method of the present invention includes the following steps: S110, receiving a service request; S120, acquiring the execution location and specific content of...

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Abstract

The invention belongs to the technical field of power-on service, and particularly relates to a combined task assignment method and system. In order to solve the problem in existing power-on service that a service target is single and service personnel can not be effectively utilized in idle time in a service process. The combined task assignment method provided by the invention comprises the following steps that: receiving a service request; obtaining the execution position of the service request; according to the execution position and the specific contents of the service request, predictingthe service time of the service request; according to the service time and the execution position of the service request, calculating an optimal task item set; and according to the optimal task itemset, requesting matched service personnel for service. Through the technical scheme of the invention, no new manpower resources need to be increased, and existing manpower resource time does not needto be individually cost so as to improve the integral efficiency of a service system and save operating cost.

Description

technical field [0001] The invention belongs to the technical field of power-on service, and in particular relates to a combined task assignment method and system. Background technique [0002] With the continuous popularization of new energy vehicles, the problems of difficult charging and long charging time will become more and more obvious. In order to bring high-quality charging experience to new energy vehicle users, a mode of using service personnel to receive orders is proposed instead of users for new energy vehicles. power up. The existing order-taking mode for service personnel mainly emphasizes completing the user's power-on demand within the specified time, the service target is relatively single, and the idle time of service personnel during the service process cannot be effectively utilized. [0003] At present, a single power-on service can no longer meet the following scenarios: Scenario 1: During a power-on service, upgrade and maintain power-on resources (...

Claims

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Application Information

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IPC IPC(8): G06Q10/04G06Q10/06G06Q50/06
CPCG06Q10/04G06Q10/06G06Q50/06
Inventor 杨磊君裘梦捷赵帅兵
Owner NIO CO LTD
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