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Robot chat method and system

A technology of robots and chat messages, applied in transmission systems, digital transmission systems, electrical components, etc., can solve problems such as poor user experience in automatic dialogues and large additional burden on robots

Active Publication Date: 2018-03-09
北京左医科技有限公司
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Problems solved by technology

[0005] The purpose of the embodiment of the present invention is to provide a robot chat method and system, which is used to at least solve the problem in the prior art that in the process of automatic chatting by the user, when the user finds that the input is wrong, the user cannot return to the previous input. Technical issues that lead to poor user experience for automated dialogs and high additional burden on bots

Method used

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  • Robot chat method and system

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Embodiment Construction

[0024] The specific implementation manners of the embodiments of the present invention will be described in detail below in conjunction with the accompanying drawings. It should be understood that the specific implementation manners described here are only used to illustrate and explain the embodiments of the present invention, and are not intended to limit the embodiments of the present invention.

[0025] see figure 1 An exemplary system architecture 100 to which the robot chatting method of the embodiment of the present invention can be applied is shown.

[0026] Such as figure 1 As shown, the system architecture 100 may include terminals 101 , 102 , 103 , a network 104 and a server 105 . The network 104 is used as a medium for providing communication links between the terminals 101 , 102 , 103 and the server 105 . Network 104 may include various connection types, such as wires, wireless communication links, or fiber optic cables, among others.

[0027] The terminals 10...

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Abstract

The embodiment of the invention provides a robot chat method and system, belonging to the field of smart chat robots. The robot chat method includes the following steps: storing a historical chat message about an automatic dialogue; assigning an identification code to the historical chat message; judging whether a dialogue modification command is detected; and when the dialogue modification command is detected, triggering the identification code to invoke the historical chat message to cover a current automatic dialogue box. According to the robot chat method and system provided by the embodiment of the invention, a previous input state can be rapidly and effectively recovered when users have input errors, the chat robot also does not need to repeatedly execute the corresponding data processing operations before the input errors, and thus the question and answer experience of the users can be optimized.

Description

technical field [0001] The invention relates to the field of intelligent chatting robots, in particular to a method and system for chatting with robots. Background technique [0002] With the increasing popularity of computers and computer networks, the Internet has penetrated into various fields of people's work, study and life. Among them, the appearance of instant messaging (Instant Message, IM) applications has greatly enriched the communication and communication between people. Way. [0003] A chat robot is a robot that can be online all the time by means of communication and communicate with people through natural language. Chatbots have been widely used in various fields, such as: weather query, map query, life news query, etc., which bring convenience to people's life. However, with the continuous improvement of user requirements, it is found that the user's single input information is too small to obtain the results that meet the user's expectations; therefore, a ...

Claims

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Application Information

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IPC IPC(8): H04L12/58
CPCH04L51/02H04L51/043H04L51/18
Inventor 张冲
Owner 北京左医科技有限公司
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