Real-time power failure monitoring method and device based on alarm information of measurement terminal

Abstract

The invention provides a real-time power failure monitoring method and device based on alarm information of a measurement terminal. The real-time power failure monitoring method comprises the steps ofextracting power failure alarm information and power restoration alarm information of the measurement terminal; judging and recognizing transformers having a power failure alarm and power failure lines according to the power failure alarm information and the power restoration alarm information and association relations of transformer and lines; filtering and screening the transformer having a power failure alarm according to the power failure alarm information and the power restoration alarm information; matching the lines and transformers having a power failure alarm with planned power failure work order information of a distribution automation system to screen out unmatched lines and transformers; acquiring low-voltage user information corresponding to the unmatched lines and transformers; and sending all of the low-voltage user information to a marketing customer service system. The real-time power failure monitoring method provides low-voltage customer fault power failure event information for the marketing customer service system through extracting the power failure alarm information and the power restoration alarm information of the measurement terminal, analyzing and filtering, thereby solving a technical problem of automatically monitoring a power failure event of the lines and area transformers in real time.

Description

technical field [0001] The invention relates to the technical field of grid fault power outage, in particular to a real-time power outage monitoring method and device based on metering terminal alarm information. Background technique [0002] At present, a large part of the customer business accepted by the customer service center of the power grid company involves customers inquiring about their related fault and power outage information, and the customer service personnel mainly use manual methods to contact the power distribution personnel of the power supply station, and then reply to the customer after confirmation. In this working mode, the business process for customer service personnel to accurately contact the relevant power distribution personnel to confirm the power outage event is relatively cumbersome, resulting in a delay in answering inquiries about the reasons for the relevant power outage customers. In the event of a power outage, the investigation was not c...

AI Technical Summary

Problems solved by technology

In this working mode, the business process for customer service personnel to accurately contact the relevant power distribution personnel to confirm the power outage event is relatively cumbersome, resulting in a delay in answering inquiries about the reasons for the relevant power outage customers. In the event of a power outage, the investigation was not carried out until after receiving the consultation from the relevant power outage customer, which increased the economic loss caused by the customer due to the power outage

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