Response method and device of question-answer interaction, storage medium, and terminal

A technology for responding devices and answers, applied in special data processing applications, instruments, electrical digital data processing, etc., can solve the problems of insufficient accuracy and flexibility of answers, low stability of the answer acquisition process, lack of language understanding, etc. Richness, improving user experience, and ensuring the effect of accuracy

Active Publication Date: 2018-04-13
SHANGHAI XIAOI ROBOT TECH CO LTD
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Problems solved by technology

[0004] However, in the methods based on rules, template matching, and retrieval, templates, examples or databases have limitations, and lack of effective language understanding, resulting in certain deficiencies in the accuracy and flexibility of answers; And the training model, the model complexity is high, and the stability of the answer acquisition process is low

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  • Response method and device of question-answer interaction, storage medium, and terminal
  • Response method and device of question-answer interaction, storage medium, and terminal
  • Response method and device of question-answer interaction, storage medium, and terminal

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Embodiment Construction

[0048] As mentioned in the background technology, in the existing technology based on rules, template matching, and retrieval methods, templates, examples, or databases have limitations, and lack of effective language understanding, resulting in certain problems in the accuracy and flexibility of answers. Insufficient; based on the generative method, it is necessary to establish and train the model, the complexity of the model is high, and the stability of the answer acquisition process is low.

[0049] The technical solution of the present invention uses at least two methods to obtain multiple answers, and then selects the optimal answer output among multiple answers; because the methods of obtaining answers are different, the richness of answers can be improved from multiple angles, and a single method can be avoided If the answer cannot be obtained, it ensures the sustainability of the Q&A interaction with the user and improves the user experience. In addition, selecting th...

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Abstract

The invention discloses a response method and device of question-answer interaction, a storage medium, and a terminal. The response method of the question-answer interaction comprises the following steps: acquiring a user question; obtaining multiple answers for a user problem by using at least two ways; screening multiple answers according to a source parameter and a prediction probability of each answer, wherein the source parameter and the prediction probability of the answer are determined according to an acquisition way of the answer; and outputting an optimal answer obtained by screening. Through the technical scheme disclosed by the invention, the accuracy and the continuity of the response in the question-answer interaction process can be improved.

Description

technical field [0001] The present invention relates to the technical field of natural language processing, in particular to a response method and device, a storage medium, and a terminal for question-and-answer interaction. Background technique [0002] In the field of artificial intelligence technology applications, more and more intelligent question answering products have emerged. Generally speaking, the accuracy and speed of responses to user questions are important factors that affect the quality of intelligent question answering products. [0003] There are many question and answer processing methods in the prior art, and commonly used methods are rule-based, template-matching-based, retrieval-based, and generative-based. Among them, the retrieval-based approach is to generate answers by retrieving existing knowledge points in the knowledge base. The knowledge base usually includes multiple knowledge points, and each knowledge point includes standard questions and co...

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/30G06F17/27
CPCG06F16/3329G06F40/30
Inventor 陈培华朱频频
Owner SHANGHAI XIAOI ROBOT TECH CO LTD
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