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Responsibility investigation method and system for cloud platform

A cloud platform, responsible technology, applied in the field of information security management, can solve problems such as unfavorable timely repair, firewall problems, low efficiency, etc., to achieve the effect of improving the efficiency of fault resolution

Active Publication Date: 2018-09-28
MASSCLOUDS
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The current method for confirming cloud platform server failures is mainly to check various situations based on experience. For example, first check the usage of the server, such as whether the CPU usage, memory usage, or network usage is too high. If there is no such situation , and then check whether the server device has a network card failure, network cable failure, switch failure, etc., and it needs to be tested if necessary; in addition, the possible causes of the failure include server packet loss, firewall problems, etc.
This one-by-one investigation of various fault causes is obviously inefficient, and it is not conducive to timely repair

Method used

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  • Responsibility investigation method and system for cloud platform

Examples

Experimental program
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Embodiment 1

[0035] This embodiment discloses a method for tracing responsibility of a cloud platform. The cloud platform server records user login logs and software logs; the method for tracing responsibility includes the following steps:

[0036] Step 1: When a failure occurs on the cloud platform, judge whether the failure is caused by human operation;

[0037] Step 2: If yes, call the user login log for troubleshooting; if not, call the software log for troubleshooting to determine the source of the fault.

[0038] Specifically, the method for generating the user login log is:

[0039] The client receives the user name and password entered by the user, initiates an authentication request to the cloud platform server and provides the device information of the client; the device information of the client includes the CPU serial number (format such as: BFEBFFBFF000306C3IP), the motherboard ID (format such as BS01682742 ), MAC address (format such as 00:23:9e:03:d9:19), IP address, etc.;

[0040] T...

Embodiment 2

[0049] The purpose of this embodiment is to provide a responsibility traceability system.

[0050] A responsibility traceability system, including a server and multiple clients,

[0051] The client receives the user name and password entered by the user, initiates an authentication request to the server, and provides device information of the client;

[0052] The server receives the authentication request, and generates a user login log after the authentication is successful; stores the user's operation information during the login period in the login log; when a failure occurs, judges whether the failure is caused by human operation; if so , Then retrieve the user login log for troubleshooting.

[0053] The server also records a software log, and if the fault is judged to be not caused by human operation, check the software log. When the user login log and software log fail to trace the responsibility, the user is prompted to investigate the environmental situation.

Embodiment 3

[0055] The purpose of this embodiment is to provide a server.

[0056] A responsibility tracing server, the server records user login logs and software logs;

[0057] When the server fails, determine whether the failure is caused by human operation;

[0058] If yes, call the user login log for troubleshooting; if not, call the software log for troubleshooting to determine the source of the fault.

[0059] When the user login log and software log fail to trace the responsibility, the user is prompted to investigate the environmental situation.

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PUM

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Abstract

The invention discloses a responsibility investigation method for a cloud platform. The cloud platform records user login logs and software logs. The responsibility investigation method comprises thefollowing steps: when the cloud platform is faulted, judging whether the fault is caused by manmade operation or not; if YES, calling the user login logs for investigation; and if NO, calling the software logs for investigation so as to determine a fault source. The method disclosed by the invention can quickly determine a cause of a problem and implement responsibility investigation according tothe cause.

Description

Technical field [0001] The invention belongs to the field of information security management, and in particular relates to a cloud platform responsibility traceability method and system. Background technique [0002] Cloud platform is a broad concept. Simply explained, a platform that provides cloud services to the outside world can be counted as a cloud platform. When the cloud platform operates due to non-compliant operations or malfunctions or errors occur, it will affect the use of users. In order to ensure the normal operation and use of the cloud platform, failures and errors must be discovered and corrected in time. [0003] The failure of the cloud platform server may be caused by man-made, hardware environment or software bugs. It is necessary to trace the responsibility to determine the person responsible for each failure or other system reasons, so as to better maintain the cloud platform server. normal operation. In the prior art, there is no relevant record of accou...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/24H04L29/08
CPCH04L41/06H04L41/0631H04L41/069H04L67/10
Inventor 唐国梁刘春孙应娥张从国石磊吴瑞
Owner MASSCLOUDS
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