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Information feedback method, apparatus and device in interaction of clients, and storage medium

An information feedback and client-side technology, applied in the field of information interaction, can solve problems such as difficult to troubleshoot, inconvenience user interaction, reduce the effectiveness and reliability of problem feedback, and achieve the effect of ensuring effectiveness and reliability

Active Publication Date: 2018-10-16
GUANGZHOU HUYA INFORMATION TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The TV end is generally operated by the remote control, and the cursor is moved by the direction buttons, and the input operation needs the cursor to point to the corresponding soft keyboard and click to complete, which is not convenient for the user to directly interact with it
[0004] In the process of realizing the present invention, the inventor found that there are at least the following problems in the prior art: when a problem occurs during the use of the TV app, it is difficult for the user to submit a feedback with a detailed description of the problem on the TV, which is inconvenient for the user to operate ;In the interactive gameplay between the mobile phone and the TV (for example, the user transmits the interesting content seen on the mobile phone to the TV), if the user directly submits the question feedback on the mobile phone, the developer can only view the mobile phone through the submitted question feedback. The state at that time, but the state of the TV end cannot be known. In this case, if the fault occurs on the TV end, it is difficult to troubleshoot the cause of the problem, which reduces the effectiveness and reliability of problem feedback

Method used

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  • Information feedback method, apparatus and device in interaction of clients, and storage medium
  • Information feedback method, apparatus and device in interaction of clients, and storage medium
  • Information feedback method, apparatus and device in interaction of clients, and storage medium

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0053] figure 1It is a schematic flowchart of an information feedback method during client interaction provided by Embodiment 1 of the present invention. This method can be applied to situations where faults or problems occur during interaction between clients and information is fed back to the server, wherein the client includes the first client and at least one target client, and the server includes but is not limited to communicating with the client through the network The remote server connected to the end, the feedback information includes but not limited to information content and status information. Optionally, the first client is configured in a smart mobile terminal, and the target client is configured in a display device. Specifically, smart mobile terminals include but are not limited to mobile phones, tablets, etc.; display devices include but are not limited to televisions, projection equipment, and the like. Specifically include the following operations:

[00...

Embodiment 2

[0081] figure 2 It is a schematic flowchart of an information feedback method during client interaction provided by Embodiment 2 of the present invention. On the basis of the first embodiment above, the information feedback method provided by this embodiment is correspondingly executed by the target client. Specifically include the following operations:

[0082] S210. The target client acquires the information content and information upload request sent by the first client.

[0083] Optionally, the first client and at least one target client are in the same local area network, and the connection methods between the two include but not limited to data cable connection, network cable connection, wireless connection (such as wifi connection, hotspot connection) and the like. Exemplarily, after successfully connecting with the first client, the target client receives the information content and the information upload request sent by the first client. Wherein, the information con...

Embodiment 3

[0094] image 3 It is a schematic flowchart of an information feedback method during client interaction provided by Embodiment 3 of the present invention. This method can be applied to situations where faults or problems occur during interaction between clients and information is fed back to the server, wherein the client includes the first client and at least one target client, and the server includes but is not limited to communicating with the client through the network The remote server connected to the end, the feedback information includes but not limited to information content and status information. Optionally, the first client is configured in a smart mobile terminal, and the target client is configured in a display device. Specifically, smart mobile terminals include but are not limited to mobile phones, tablets, etc.; display devices include but are not limited to televisions, projection equipment, and the like. Specifically include the following operations:

[0...

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PUM

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Abstract

Embodiments of the invention disclose an information feedback method, apparatus and device in interaction of clients, and a storage medium. The method comprises the steps that when a first client interacts with at least one target client, the first client acquires information content according to an information uploading request; the first client sends the information uploading request and the information content to an associated target client, wherein the information uploading request is used for instructing the associated target client to upload the information content and state informationof the associated target client to a server; and the first client receives a feedback result of the server forwarded by the associated target client. Through adoption of the method, user operation isconvenient, use experience of the user is improved, and further, problems can be fed back effectively and reliably.

Description

technical field [0001] Embodiments of the present invention relate to information interaction technologies, and in particular to an information feedback method, device, device, and storage medium during client interaction. Background technique [0002] As the functions of the application software become more and more diversified, the application software becomes a link connecting various terminals. For example, the current client App software generally has an Android terminal, an iOS terminal, and a PC terminal, and some audio and video software even exists on a TV terminal (smart TV, TV box, etc.). [0003] The devices on the Android and iOS terminals are generally handheld devices, which can usually be operated by touch and press; the PC terminal can be operated by mouse and keyboard, and these devices are convenient for users to interact with them. The TV end is generally operated by the remote control, and the cursor is moved through the direction buttons, and the input...

Claims

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Application Information

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IPC IPC(8): H04L29/08H04L29/06H04L12/26H04L12/24H04L1/16
CPCH04L1/1607H04L41/06H04L43/0817H04L43/0847H04L67/06H04L65/65
Inventor 姚珺刘超群
Owner GUANGZHOU HUYA INFORMATION TECH CO LTD
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