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Service enterprise office efficiency improvement system

A technology for improving office efficiency and improving the system, applied in office automation, special data processing applications, instruments, etc., can solve the problems of wasting customer time, taking a long time, wasting, etc.

Inactive Publication Date: 2018-11-23
HEFEI COMPASS ELECTRONICS TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

After a customer contacts a salesman in a certain company, when he comes to the company for the second time, it often takes a long time to find the salesman who has served him, which seriously wastes the customer's time, and often communicates with or served the historical customer The salesman is more familiar with the customer, and it will save a lot of time to serve him again, and it will be easier to close the transaction or service
When replacing a new salesman, it is necessary to re-state the requirements, which will also waste a long time

Method used

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  • Service enterprise office efficiency improvement system

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Embodiment Construction

[0018] refer to figure 1 , a service enterprise office efficiency improvement system proposed by the present invention, comprising:

[0019] The history collection module is used to collect the face information of the customer, specifically for: collecting the face information of the customer during the process of serving the customer by the office staff or after the office staff has completed the service for the customer, specifically, by serving the customer The mobile terminals of office workers collect facial information of customers.

[0020] In the specific plan, during the process of serving the customer by the office staff, or after the service is completed, the office staff collects the face information of the customer through mobile phones, tablet computers and other terminals as customer historical information.

[0021] The database construction module is used to associate the customer's face information with the information of the office staff serving the customer...

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Abstract

The invention discloses a service enterprise office efficiency improvement system. The system includes: a history collection module, which is used for collecting face information of customers; a database building module, which is used for associating the face information of the customers with information of office personnel serving the customers, and storing the same to a history database; a target collection module, which is used for collecting face information of a target customer entering a target gate; an information extraction module, which is used for finding out whether the history database has face information of a customer matching the face information of the target customer, and if yes, extracting target office personnel information associated therewith; and an information broadcasting module, which is used for broadcasting, to the target customer, the target office personnel information associated therewith.

Description

technical field [0001] The invention relates to the technical field of video data processing, in particular to a system for improving office efficiency of service enterprises. Background technique [0002] With the progress of the times and the improvement of people's living standards, the scale of various offices, business halls, service agencies and companies has become larger and larger. After a customer contacts a salesman in a certain company, when he comes to the company for the second time, it often takes a long time to find the salesman who has served him, which seriously wastes the customer's time, and often communicates with or served the historical customer The salesman is more familiar with the customer, and it will save a lot of time to serve him again, and it will be easier to close the transaction or service. When replacing a new salesman, it is necessary to re-state the requirements, which will also waste a long time. So how to let the historical customers ...

Claims

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Application Information

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IPC IPC(8): G06Q10/10G06F17/30
CPCG06Q10/109
Inventor 石晔党连坤
Owner HEFEI COMPASS ELECTRONICS TECH
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