103 results about "Service enterprise" patented technology

An Internet content delivery network deploys one or more CDN server regions in an enterprise and manages those regions as part of the Internet CDN. In one aspect of the invention, a CDN service provider (CDNSP) deploys one or more CDN regions behind an enterprise's corporate firewall(s). The regions are used to deliver Internet content—content that has been tagged or otherwise made available for delivery over the Internet from the CDN's content servers. This content includes, for example, content that given content providers have identified is to be delivered by the CDN. In addition, the enterprise may tag intranet content, which is then also served from the CDN regions behind the firewall. Intranet content remains secure by virtue of using the enterprise's existing security infrastructure. In accordance with another aspect of the invention, the CDNSP implements access controls and deploys one or more CDN regions outside an enterprise's firewall(s) such that intranet content can be served from regions located outside the firewall(s). In this embodiment, the CDNSP can provide granular control, such as permissions per groups of users. In this way, the CDNSP, in effect, extends a conventional virtual private network (VPN) to all or a portion of the ICDN, thereby enabling the CDNSP to use multiple regions and potentially thousands of content servers available to serve the enterprise's internal content. In addition to making internal content available from the edge of the network, the CDNSP provides a mechanism by which an enterprise may share secure data with its business partner(s) without setting up any special infrastructure.

An Internet content delivery network deploys one or more CDN server regions in an enterprise and manages those regions as part of the Internet CDN. In one aspect of the invention, a CDN service provider (CDNSP) deploys one or more CDN regions behind an enterprise's corporate firewall(s). The regions are used to deliver Internet content—content that has been tagged or otherwise made available for delivery over the Internet from the CDN's content servers. This content includes, for example, content that given content providers have identified is to be delivered by the CDN. In addition, the enterprise may tag intranet content, which is then also served from the CDN regions behind the firewall. Intranet content remains secure by virtue of using the enterprise's existing security infrastructure. In accordance with another aspect of the invention, the CDNSP implements access controls and deploys one or more CDN regions outside an enterprise's firewall(s) such that intranet content can be served from regions located outside the firewall(s). In this embodiment, the CDNSP can provide granular control, such as permissions per groups of users. In this way, the CDNSP, in effect, extends a conventional virtual private network (VPN) to all or a portion of the ICDN, thereby enabling the CDNSP to use multiple regions and potentially thousands of content servers available to serve the enterprise's internal content. In addition to making internal content available from the edge of the network, the CDNSP provides a mechanism by which an enterprise may share secure data with its business partner(s) without setting up any special infrastructure.

A computer system is provided that is connected to the Internet and enables a plurality of network connected devices to access a novel and innovative resource management platform. The computer system includes an Internet enabled computer platform that implements a multi-tenant architecture that enables multiple platform clients to populate the platform with various information regarding their maintenance service requirements. The computer system includes one or more tools that (i) track activities of consumers in connection with their appliances or other consumer resource, (ii) extracts insights from such activities, and / or (iii) enables service businesses or manufacturers to upload information or documents related to maintenance services, such tools enabling the automated suggestion of maintenance actions and / or product or service requirements of consumers. A range of different intelligent features are provided. The computer system may include a CMMS with intelligent features. A number of related computer implemented methods for managing maintenance in an intelligent way is also provided.

A system and method for collaborative filtering of data, such that accurate real time recommendations can be provided to users, without prior rating by users. The invention's main purpose is to discover the purchasing patterns of the users (customers) of a particular vendor (this includes stores or other points of sale, such as service businesses), whether they are virtual places on the Internet or conventional offline places. The present invention operates in two stages: In the preliminary stage the system reads the previous sales transactions, and makes various queries on previously collected user data, deriving rules. In the second phase, a user making a new request sends the request to the software component, where it is processed in relation to the rules. The result of this processing is a derivation of predictions and alerts concerning the users' information or purchase requests. The system also checks user baskets in order to predict if there are preferred items that have not been included, or determine whether there are unexpected items that may indicate buying mistakes or security warnings. The best modes of the invention are for use in online virtual stores and offline conventional stores. Such stores may be shops, vendors or service providers.

The present invention provides a plurality of Enterprises with a single online user interface with which the Enterprise can provide Enterprise Shippers, shipping origination users and shipping intermediary users with an automated parcel management system for a plurality of supported Carriers for a plurality of services. The present invention provides for the hierarchical definition of users, including the establishment of at least one user for each Enterprise as a Super-Administrator with the highest level of privileges and authority for the Enterprise, and the identification of other users as Sub-Administrators, Desktop Users and Shipping Station Users. The present invention also provides for the hierarchical definition of organizational units within each Enterprise, including the definition of sites, groups within a site, and users within a group. The present invention further provides for a distinct definition of policies, privileges, and other types of specifications for each user level, each user, and each organizational unit. The present invention applies the user and organizational policies, privileges and other specifications as they apply to each particular user to drive the interactive interface with each particular user and to provide among other things, shipping options, shipping services, shipping rates, traveler and / or shipping label preparation, and shipment tracking.

A transformation engine for transforming a legacy IT infrastructure into an on-demand IT infrastructure in a financial services enterprise, the transformation engine comprising: a determiner component for determining a current status of the legacy IT infrastructure; a comparator component for comparing the determined current status to an idealised set of outcome parameters to determine a set of deviation parameters; and the determiner component determining at least one control point within the set of deviation parameters which require enterprise wide governance.

The invention discloses an online trading implementation method and system for international E-commerce and logistics. The online trading implementation method comprises such modules as an order generating module, an order processing module, an automatic purchasing module, a production control module, a storage forwarding module, a booking and customs-declaring module, an international shipping module, and the like. The online trading platform can effectively assist clients and manufacturers in completing transactions across borders in the international business transactions, so as to finally achieve reduction of various costs and transaction expenses, information updating, a win-win situation for all parties of the whole supply chain, therefore, the serviced enterprises are more professional, diversified and knowledge-based in management, and are objectively adaptive to a new commodity circulation trend.

The present invention provides a plurality of Enterprises with a single online user interface with which the Enterprise can provide Enterprise Shippers, shipping origination users and shipping intermediary users with an automated parcel management system for a plurality of supported Carriers for a plurality of services. The present invention provides for the hierarchical definition of users, including the establishment of at least one user for each Enterprise as a Super-Administrator with the highest level of privileges and authority for the Enterprise, and the identification of other users as Sub-Administrators, Desktop Users and Shipping Station Users. The present invention also provides for the hierarchical definition of organizational units within each Enterprise, including the definition of sites, groups within a site, and users within a group. The present invention further provides for a distinct definition of policies, privileges, and other types of specifications for each user level, each user, and each organizational unit. The present invention applies the user and organizational policies, privileges and other specifications as they apply to each particular user to drive the interactive interface with each particular user and to provide among other things, shipping options, shipping services, shipping rates, traveler and / or shipping label preparation, and shipment tracking.

The invention discloses an intelligent auditing method and system based on big data. The method comprises the steps of data acquisition, acquiring cloud auditing basic data including dynamic data associated with an enterprise and market big data according to an auditing project, updating basic data on a real-time basis; data processing, processing the basic data to obtain first data for data analysis; data analysis, analyzing the first data according to auditing requirement based on corresponding auditing model to obtain second data which are used for enterprise production and operation decision making and management; and data storage, storing the second data in a distributed cloud storage means for future calling. The method and system realizes on-line auditing, and dynamic data and market big data are acquired through on-line searching. On-line dynamic auditing is realized, and data which are used for enterprise production operation decision making and management can be obtained by processing data according to auditing requirement based on corresponding auditing model. The benefit of an enterprise is taken into consideration, and real-time and high-efficient service can be provided for the enterprise lifecycle.

Each user terminal apparatus is connected with a service business enterprise system by a connection business enterprise system in a state that a live image can mutually be transmitted through the service business enterprise system. An user beforehand sets its live image to be appropriately utilized as an advertisement medium, and chooses selling goods to be advertised. A live image transmitted from the user terminal apparatus of the user who performed the aforesaid setting receives a superposed image, for example, by the superposing the T shirt of the user or the like with the image signal of the selling goods as the advertisement object in the service business enterprise system, and then the processed live image signal is transmitted to the user terminal apparatus of a communication companion. When the communication companion clicks this image signal, the user terminal apparatus of the communication companion is further connected with the sponsor system of the selling goods, and can receive a further explanation of the selling goods and can perform the transactions of the selling goods.

The invention discloses an online big data intelligent cloud auditing method and system. The method comprises data acquisition, data processing, data analysis and data storage. During the data acquisition, basic data of cloud auditing are acquired according to auditing items, and the basic data are updated in real time, wherein the basic data include dynamic data associated with enterprises and market big data. During the data processing, the basic data are processed to obtain first data used for data analysis. During the data analysis, the first data are analyzed according to a corresponding auditing model according to auditing demands to obtain second data used for production operation decision management of service enterprises. During the data storage, the second data are stored in a distributed cloud storage mode for later calling. According to the online big data intelligent cloud auditing method and system, online auditing is realized; the dynamic data and the market big data are acquired through online search, so that online dynamic auditing is realized; and the data are processed by adopting the corresponding auditing model according to the auditing demands to obtain the data used for the operation management decision of the service enterprises, so that real-time and efficient services can be provided for full life cycle of the enterprises from enterprise benefits.

With the development of economy, the car ownership of car users continuously increase in recent years, in order to improve the competition of cars, car manufacturers keep adopting novel technologies, novel materials and novel processes to improve the power, the exhaust, the safety and other technical properties of cars, and simultaneously, the after-sales services of cars are more and more concerned about by people. However, now China's automobile service enterprises have not high quality and unreasonable structure, and 'many, small, poor and messy' are still the main problems of automobile repairing enterprises. The invention relates to an automobile fault diagnosis system based on ontology and a mobile network, which realizes the sharing of various resources required by automobile repairing with the advantages of a body, remotely communicates through mobile communication, internet and other methods so as to obtain the fault information of cars, so that the fault cars are finally quickly and efficiently repaired. On the one hand, the system can be promoted by large automobile manufacturers as an after-sales service system. On the other hand, the system can be also applied to the claims demonstration of insurance companies.

According to an embodiment, a dynamic system and method for managing facility services that utilize scheduled predefined events and / or unscheduled variable events, are discussed. The dynamic system can include one or more servers, mobile devices, imaging devices, etc. designed and programmed to receive, manage, control, and / or report events from designated users. The dynamic system effectively manages the flow of work, efficiency of work and quality of work, and provides a common platform for communications within organizations, with their customers, and suppliers. The system can be effectively utilized by all service businesses and production operations to manage work flow, improve quality, minimize costs, and maximize labor utilization.

The invention relates to a machine tool equipment service capability modeling method in a cloud manufacturing environment, and belongs to the technical field of information. The machine tool equipment service capability modeling method is a machine tool equipment information standardization description method including a substance information analyzing and extracting method, a mathematical modeling technique and an STEP (standard for the exchange of product model data) technique. The machine tool equipment service capability modeling method includes creating a uniform machine tool equipment cloud manufacturing service capability model through analyzing and extracting, logic framework building and virtual standardization describing of machine tool equipment information, and configuring model information parameters in an individualized way. The machine tool equipment service capability modeling method can lay a foundation for realization of techniques like visualized packaging and displaying of machine tool equipment, establishing of machine tool equipment resource libraries and intelligent semantic-based matching of machine tool equipment resources in the cloud manufacturing environment. The machine tool equipment service capability modeling method has the advantages of high virtualized simulation degree, high universality and good expandability; by the machine tool equipment service capability modeling method, service enterprises can be effectively supported to provide cloud manufacturing services conveniently and users can be effectively supported to find and match better resources intelligently.

A transaction system has Internet-connected partner platforms hosted by real-estate sale enterprises, displaying property for sale or rent with an Offer-Now button initiating coded instructions to display an electronic input form enabling a person to configure an offer on one of the properties, and an Internet-connected service enterprise providing the coded instructions to the partners, configured specifically to partner requirements. Upon the person activating the Offer Now button from a mobile device, a verification code is sent to the device, to be returned to verify the device, and offer input provided through the device and the electronic form is tracked to be saved as an offer for sale or rent of the specific property.

A cooperative system for testing signal strength near a target area selected by a wireless provider is disclosed, using test units installed in the fleet vehicles of an unrelated service enterprise. The system in one embodiment includes an algorithm for comparing test parameters to the route data contained in the dispatch plan for the fleet vehicles, in order to identify the optimal routes on which to send test units. A computer software product for storing the parameters and executing the algorithms is also disclosed. Signal testing in a target area is accomplished through the symbiotic relationship between the testing units and the fleet vehicles, whereby the wireless provider benefits from unit carriage along routes already being traveled by the fleet vehicles for a different purpose. This Abstract is provided quickly inform a reader about the subject matter, and not for use interpreting the scope or meaning of the claims.

The invention provides an embedded WIFI network advertising system and method bases on the position. The system comprises a WIFI terminal and an advertisement server, wherein the WIFI terminal comprises a display module arranged on the WIFI terminal and used for displaying embedded WIFI network advertisements. The advertisement server comprises a web server, an application program server, an advertisement information module, a WIFI positioning data module, an advertisement information matching module, an advertisement information triggering module, an advertisement information output module and an advertisement information embedding module, wherein the advertisement information module and the WIFI positioning data module are used for storing relevant data information. WIFI advertisements are embedded into a user browser of the WIFI terminal, and advertisement content is automatically updated based on the specific position. The accuracy efficiency of advertisements thrown by an advertisement owner can be improved, the advertisement benefits of service enterprises (namely, service providers) can be increased through the embedded advertisements, meanwhile, users of the WIFI terminal can admire the advertisements adapting to themselves, and experience of the WIFI network users can be improved.

The invention relates to an outdoor advertisement media B2B cloud service platform. The outdoor advertisement media B2B cloud service platform comprises a media equipment management function module, amedia main body management function module, an advertising staff management function module, an advertiser function module, an operation group function module, a database and a server, wherein the database is a database center constructed based on a MYSQL system and storage hardware; software system units of various modules form an advertisement media B2B cloud service platform together, and theplatform is installed and run in the server. Through the platform disclosed by the invention, the outdoor media resources of various region media are integrated to the platform, the outdoor media is upgraded as the advertisement media with the people flow data and image identification technology and the media portrait attribute through the internet of things technology, the outdoor media service providers are integrated to provide the intelligent services of outdoor advertisement media resource selection, putting, management and monitoring for the enterprises with the advertising demands; theadvertisement putting enterprise, the media resource enterprise and the media industry service enterprise can be well connected to perform the B2B transaction service.

The invention provides a method for developing an SOA (service-oriented architecture) based service enterprise collaborative management system, characterized by comprising the following steps of: 1) constructing an SOA integrated developing system platform; 2) arranging a collaborative developing middleware toolkit in a service layer; 3) integrating the existing ERP (enterprise resource planning) of the enterprise and other third party application systems into a source layer; 4) developing the collaborative management system; 5) respectively integrating each part of the developed collaborative management system into the service layer and an application layer; and 6) developing a presentation layer interface by using a Portal middleware. The invention also provides a service enterprise collaborative management system for realizing the method, which is a Web service integrated application platform based on Web Service technique, and comprises the following four layers which are mutually connected and communicated from top to bottom: a presentation layer, an application layer, a service layer and a resource layer. The method and system provided by the invention are specific, standard, highly efficient and cross-platform, and have obvious advantages.

The invention discloses a system and a method for automatically accounting consumption data (records) of a consumer, which can be used for automatic management of consumer information and finance, are particularly suitable for providing automatic accounting service for the consumer in businesses of various service industries such as retail, catering and amusement, and solve the dilemma that the consumer can only keep accounts with a pen and paper and the embarrassment that various service enterprises cannot provide automatic accounting for the consumers. As long as the consumer consumes in a business, all accounting management of the consumer is automatically finished, a large amount of time is saved for the consumer, and a good habit of financing and accounting is developed. For the business, value-added service is provided for the consumer equivalently, so that the consumption experience of the consumer can be greatly improved.

In order to apply and incorporate Drum-Buffer-Rope (DBR) concepts into a service enterprise environment, the present invention provides a method, system and computer-readable medium that expands DBR through the use of simulation of service activities. In a preferred embodiment, the inventive method includes the steps of: creating a DBR for Services (DBRS) model of a service process; simulating the service process by populating the DBRS model with user-selected values for a constraint drum, a pre-constraint buffer, a service level rope, and a constraint rope, and determining if the service process will be in compliance with a Service Level Agreement (SLA) based on a DBRS simulation of the service process.

The invention provides a personnel dispatch and agent system based on an online software service mode, which comprises the following functional modules for providing an integrative information support for personnel services: a marketing subsystem, a commercial group service subsystem, an employee service subsystem, a product development subsystem and a financial management subsystem. The invention adopts a SaaS mode to set all data and functional modules at a server end for online rent by a plurality of personnel service enterprises at the same time, and the interfaces and application data of the enterprises are insulated by authorization, security strategies and the like. The enterprises can access the server end through internet merely by a web browser to carry out personnel dispatch and agent operation so as to integrate local branch offices, commercial groups and employees of the personnel service enterprises, so the system provides better service for the commercial groups as well as better benefit security for the employees.

A client information system and an application method thereof and a relative market researching machine belong to a data collecting device and an application method for data collecting, processing and applying, particularly a data collecting device for making market research and collecting client suggestions and the application method for data collecting, processing and applying. The invention comprises a plurality of market researching machines (MRM), a market research analyzing system (MRS) and a plurality of terminal data collecting program (TDP). The invention satisfies the practical need of collecting and applying the suggestions of client in large-size service enterprise, safeguards the utilization rate of the process data and data needed in planning instant strategy and tactics for every stratus of the large-size service enterprise, provides a novel client information system (CIS) and an application method thereof and a relative market researching machine, which can conduct target-oriented adjustment and optimization of the telecommunication customer satisfaction index (TCSI) in respect to model structure, calculating method and index correlation.

A cooperative system for testing signal strength near a target area selected by a wireless provider is disclosed, using test units installed in the fleet vehicles of an unrelated service enterprise. The system in one embodiment includes an algorithm for comparing test parameters to the route data contained in the dispatch plan for the fleet vehicles, in order to identify the optimal routes on which to send test units. A computer software product for storing the parameters and executing the algorithms is also disclosed. Signal testing in a target area is accomplished through the symbiotic relationship between the testing units and the fleet vehicles, whereby the wireless provider benefits from unit carriage along routes already being traveled by the fleet vehicles for a different purpose. This Abstract is provided quickly inform a reader about the subject matter, and not for use interpreting the scope or meaning of the claims.

The invention relates to a rapid vehicle rescue service intelligent vehicular device based on Beidou spatio-temporal information and a working method of the rapid vehicle rescue service intelligent vehicular device based on Beidou spatio-temporal information. The device comprises an OBD (On Board Diagnostics) module, a Beidou module, a vehicle repair rescue command center and a power supply and working state indication light module; the OBD module, the Beidou module and the vehicle repair rescue command center are connected successively; the OBD module, the Beidou module and the vehicle repair rescue command center are connected with the power supply and working state indication light module. According to the device and the method provided by the invention, a network communication technique, a wireless communication technique and a Beidou navigation technique are integrated; the existing scattered and isolated vehicle repair service resources can be integrated through networking information services and remote fault diagnosis; each repair service department can share the information and can provide services for customers timely and rapidly; and the vehicle service enterprise also can carry out system and effective management to each repair station.

The invention relates to the field of data acquisition, and particularly provides a gridded enterprise management service monitoring method which comprises the following steps: S1, establishing a platform overall architecture; S2, creating a business process; S3, database construction; S4, establishing an enterprise gridded management service system; and S5, establishing an enterprise operation monitoring system. Compared with the prior art, the enterprise management service monitoring method is beneficial to coordination of department businesses, reduction of enterprise burdens, comprehensivegrasp of local economic operation conditions by government leaders and related departments, formulation of differentiation policies and accurate service of enterprises.

The application discloses a property management method, which includes the steps of receiving a basic operation request input by a user; analyzing the basic operation request to obtain a basic operation type and a basic operation instruction; executing an electronic voting instruction when the operation type is electronic voting; executing a complaint suggestion instruction when the operation typeis complaint suggestion; determining whether a user has an assessment authority when the operation type is property assessment; and if so, executing a property assessment instruction. Through the provision of a property management system, the method allows an owner to exercise his voting rights through the property management system and reflect his opinions and suggestions in a timely manner, andat the same time, allows an owners committee to conduct assessment of property service enterprises through the property management system, so that the owner and the owners committee can visually understand the service status of the property service enterprises and the operating status of the owners committee. The application also provides a property management system and device and a computer-readable storage medium which have the above advantageous effects.

Each user terminal apparatus is connected with a service business enterprise system by a connection business enterprise system in a state that a live image can mutually be transmitted through the service business enterprise system. An user beforehand sets its live image to be appropriately utilized as an advertisement medium, and chooses selling goods to be advertised. A live image transmitted from the user terminal apparatus of the user who performed the aforesaid setting receives a superposed image, for example, by the superposing the T shirt of the user or the like with the image signal of the selling goods as the advertisement object in the service business enterprise system, and then the processed live image signal is transmitted to the user terminal apparatus of a communication companion. When the communication companion clicks this image signal, the user terminal apparatus of the communication companion is further connected with the sponsor system of the selling goods, and can receive a further explanation of the selling goods and can perform the transactions of the selling goods.

A system and method for distributed policy-based confidentiality management provides comprehensive management of information security and ethical walls. It streamlines processes for securing confidential information without creating productivity barriers, provides interfaces to support processes of each major audience in a professional service enterprise across multiple systems and allows creation of enterprise policy types for different scenarios and systems affected by the policies. It supports standard policy types and those for lateral hires, ITAR, data privacy, price sensitivity, trade secrets, and conflicts of interest and provides two-stage review to prevent incorrect policy application. A distributed access control system provides user interfaces for granting, denying, and requesting access in a distributed fashion. Reports sort information governance policies by user / group, client / engagement, or policy type. The system prevents both service desk and other professionals from violating risk management policies at all while providing a common user experience.

The invention belongs to the technical field of household service information management, and relates to a household service management system based on a household service unit. The household service management system comprises a household service information acquiring and processing unit, a networking application management tool, a communication system and a user terminal, wherein the networking application management tool is connected with a household service enterprise through the Internet and a mobile communication network; and when the household service information acquiring and processing unit obtains the household service requirements of a party which receives service, working requirements are sent to the user terminal of household service personnel through the networking application management tool. The household service management system based on the household service unit causes the household service personnel and the party which receives the service to live in harmony fair and square, causes both household service parties to live in harmony, and can cause the credibility of the household service unit to be accepted by the society.