A method for repairing a failure of a storage device and a related device thereof

A storage device and repair method technology, which is applied in the field of storage systems, can solve problems that affect customer experience, reduce ease of use, and lose efficiency in processing methods, so as to increase market competitiveness, ensure normal operation, and improve repair efficiency.

Inactive Publication Date: 2018-12-25
ZHENGZHOU YUNHAI INFORMATION TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

However, in this traditional presentation method, after an abnormal alarm is generated, it is generally handled by customer service or professional personnel of the manufacturer, that is, manual processing. Although customers can gradually troubleshoot relatively simple problems based on experience and relevant guide documents, but This is also limited to a small subset of simple pro

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  • A method for repairing a failure of a storage device and a related device thereof
  • A method for repairing a failure of a storage device and a related device thereof
  • A method for repairing a failure of a storage device and a related device thereof

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[0042] The core of the present application is to provide a method for repairing faults in storage devices. The method for repairing faults in storage devices effectively improves the troubleshooting methods for storage devices, improves the efficiency of fault repair and the ease of use of storage management software, and further guarantees The normal operation of customer services improves user experience; another core of the present application is to provide an apparatus, system and computer-readable storage medium for repairing storage device failures, all of which have the above beneficial effects.

[0043] In order to make the purposes, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be described clearly and completely below with reference to the drawings in the embodiments of the present application. Obviously, the described embodiments It is a part of the ...

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Abstract

The invention discloses a method for repairing a failure of a storage device, comprising the steps of obtaining the failure data information sent by each storage device; comparing and analyzing the fault data information with a fault solution scheme in a fault scheme database to obtain a target fault solution scheme corresponding to the fault data information; a memory device failure being repaired based on the target failure solution. The method effectively improves the troubleshooting method of the storage device, improves the fault repair efficiency and the usability of the storage management software, further ensures the normal operation of the customer service, and improves the user experience. The invention also discloses a device for repairing the failure of a storage device, a system and a computer-readable storage medium, all of which have the beneficial effects mentioned above.

Description

technical field [0001] The present application relates to the technical field of storage systems, in particular to a method for repairing a storage device failure, and also to a storage device failure repair device, system, and computer-readable storage medium. Background technique [0002] With the development of science and technology, more and more management software appears in front of the public for the use of enterprises. Management software is based on the needs of enterprise management and supported by IT technology to provide enterprises with comprehensive management methods of data information. [0003] In the storage field, management software plays a very important role as a management platform. Although the types of management software produced by different manufacturers are not the same, they all face a traditional problem, that is, in the management software corresponding to the storage system, fault detection of storage devices is a relatively complicated pr...

Claims

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Application Information

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IPC IPC(8): G06F11/07
CPCG06F11/0727G06F11/0793
Inventor 单亚勇谢鹏
Owner ZHENGZHOU YUNHAI INFORMATION TECH CO LTD
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