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Order dispatching system for network door-to-door service platform

A service platform and network technology, applied in the field of distribution systems, to prevent forgetting, improve efficiency, and reduce data loss

Inactive Publication Date: 2019-01-01
浙江苍润信息科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The purpose of the present invention is to solve the shortcomings of many disputes in the process of offline telephone contact in the prior art, and propose an order distribution system for online door-to-door service platforms

Method used

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  • Order dispatching system for network door-to-door service platform

Examples

Experimental program
Comparison scheme
Effect test

Embodiment

[0018] Embodiment: Receive the customer's maintenance service request through the computer terminal, open the computer terminal through face recognition or fingerprint unlocking, improve the confidentiality of the computer, classify and manage the maintenance service request by the operation management module, and record the maintenance time of the customer by the task registration module , maintenance content and customer address, locate the location of customers and service personnel through the positioning system, and assign maintenance tasks to the mobile phone of the service personnel closest to the customer through the task distribution module. There is a reminder system inside the mobile phone to remind the service personnel through the reminder system Maintenance time to prevent service personnel from forgetting. Before maintenance, customers can suspend service or continue service according to needs, effectively preventing disputes. After the maintenance is completed, c...

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PUM

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Abstract

The invention discloses an order dispatching system for a network door-to-door service platform, including computer terminals, operation management module, task registration module, Ground Icon Module, task allocation module, service personnel terminal, A client terminal and an information storage module, the task registration module, operation management module, Ground Icon Module, A task assignment module is connected with a computer terminal, and the task distribution module is respectively connected with a service personnel module and a client terminal module, and the service personnel module, The client terminal module is connected with a continuing service module and a stopping service module. The information storage module is built with an encrypted hard disk and a network cloud disk. The computer terminal comprises a virus protection system, an intrusion detection system and a remote access control system. The important data of the user is managed by the encrypted hard disk toprotect the data of the customer.

Description

technical field [0001] The invention relates to the technical field of distribution systems, in particular to an order distribution system for a network door-to-door service platform. Background technique [0002] With the rapid development of the Internet and communication technology and the rapid popularization of e-commerce, the network has become one of the important means of communication for people, so that most families need to install the network, and network installation and maintenance require door-to-door service. The current network installation and Maintenance is usually contacted by telephone, and the demander contacts the network company offline by telephone to agree on the service time. There will be problems of forgetting the time and place of maintenance through telephone contact, which will lead to many disputes in the service process of this agreement, resulting in The party who needs the service is not satisfied. Contents of the invention [0003] The...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/00G06Q10/06G06F21/32G06F21/60H04L29/08
CPCG06F21/32G06F21/602G06Q10/06311G06Q10/20H04L67/52
Inventor 张国苍肖浩胡夏明
Owner 浙江苍润信息科技有限公司
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