Government affair service reservation system based on big data

Abstract

The invention discloses a government affair service reservation system based on big data, a big data server comprises a reservation list classification module, a data processing module and a storage module, and a business hall terminal comprises a business processing module and a window recording module. And through the operation of the big data server, a receipt with a preferred handling place and suggested arrival time can be sent to the user. The user density of each business hall can be adjusted according to the big data in the reservation stage, the queuing waiting time of the users is shortened, the working efficiency of government affair services is improved, and the resource utilization rate is increased. Business handling information is stored and analyzed through the big data server, the number of samples of data is increased, the accuracy of optimal handling places and suggested arrival time is further improved, and then the use experience of appointment is improved. A guarantee is provided for a user who has passed the number due to the reason through the number passing adjustment module, and the reservation completion rate can be improved.

Description

technical field [0001] The invention relates to a government service reservation system, in particular to a big data-based government service reservation system. Background technique [0002] There are many people in government services, and the problem of long queues has always existed. The existing solution is to adjust the peak flow of people and improve service efficiency by making appointments in advance. However, the existing appointment system usually only determines the appointment date, and users need to determine the processing location by themselves. , it is impossible to reasonably choose the location and time of handling, and with the development of science and technology, more and more government services have been networked nationwide, and can be handled in office halls across the country, and the flow of people in each office hall is different Larger, some are overcrowded, and some are sparsely populated, which makes it impossible to make full and reasonable ...

AI Technical Summary

Problems solved by technology

[0002] There are many people in government services, and the problem of long queues has always existed. The existing solution is to adjust the peak flow of people and improve service efficiency by making appointments in advance. However, the existing appointment system usually only determines the appointment date, and users need to determine the processing location by themselves. , it is impossible to reasonably choose the location and time of handling, and with the development of science and technology, more and more government services have been networked nationwide, and can be handled in office halls across the country, and the flow of people in each office hall is different Larger, some are overcrowded, and some are sparsely populated, unable to make full and reasonable use of government resources, resulting in low efficiency, difficult and time-consuming problems

Images