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An intention recognition method and device based on a convolutional neural network, equipment and a medium

A convolutional neural network and recognition method technology, applied in neural learning methods, biological neural network models, speech recognition, etc., can solve problems such as low accuracy of intention recognition, eliminate the influence of subjective factors, facilitate transactions, and improve accuracy Effect

Pending Publication Date: 2019-05-31
PING AN TECH (SHENZHEN) CO LTD
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  • Abstract
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  • Application Information

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Problems solved by technology

[0004] Embodiments of the present invention provide a convolutional neural network-based intent recognition method, device, computer equipment, and storage medium to solve the problem of low accuracy of intent recognition

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  • An intention recognition method and device based on a convolutional neural network, equipment and a medium
  • An intention recognition method and device based on a convolutional neural network, equipment and a medium
  • An intention recognition method and device based on a convolutional neural network, equipment and a medium

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Embodiment Construction

[0028] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are some of the embodiments of the present invention, but not all of them. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0029] The intention recognition method based on the convolutional neural network provided by this application can be applied in such as figure 1 An application environment in which a client communicates with a server over a network. Wherein, the client can be but not limited to various personal computers, notebook computers, smart phones, tablet computers and portable wearable devices. The server can be implemented by an independent server or a serve...

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Abstract

The invention discloses an intention recognition method and device based on a convolutional neural network, equipment and a medium, is applied to the technical field of deep learning, and is used forsolving the problem of low intention recognition accuracy. The method provided by the invention comprises the steps of obtaining a target text of a to-be-identified intention; carrying out vectorization processing on the target text to obtain a target vector; inputting the target vector as an input into a pre-trained convolutional neural network, obtaining a target result vector output by the convolutional neural network, each element in the target result vector being a first probability value corresponding to each preset user intention, and the first probability value representing the probability that the target text belongs to the corresponding preset user intention; and determining the preset user intention with the highest first probability value as the target user intention corresponding to the target text.

Description

technical field [0001] The present invention relates to the technical field of deep learning, in particular to a convolutional neural network-based intent recognition method, device, device and medium. Background technique [0002] In the market, accurately grasping the user's intention through the user's words is very helpful to facilitate the transaction. For example, in a telemarketing scenario, the recognition of the user's speech intent is crucial to the success of product sales. As the external expression of the user's inner thoughts, the speech reveals the user's true feelings and inner needs. Correctly capturing the user's intention can not only improve the success rate of sales promotion, increase enterprise revenue and enhance brand awareness, but also will not affect the user experience. [0003] At present, most companies employ customer service personnel to communicate with users, and rely on the experience and knowledge of customer service personnel to judge t...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/27G06F16/33G06K9/00G06N3/04G06N3/08G10L15/26G10L25/30
CPCG10L15/26G06F16/33G06N3/04G10L25/30G06N3/08
Inventor 王健宗程宁肖京
Owner PING AN TECH (SHENZHEN) CO LTD
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