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Machine dialogue method and device, computer equipment and storage medium

A technology of machines and intentions, applied in the field of machine dialogue methods, devices, computer equipment and storage media, to solve the problem of chatbots answering the same way

Pending Publication Date: 2019-07-23
PING AN TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The present invention provides a machine dialogue method, device, computer equipment, and storage medium to solve the problem that chat robots answer the same questions

Method used

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  • Machine dialogue method and device, computer equipment and storage medium
  • Machine dialogue method and device, computer equipment and storage medium
  • Machine dialogue method and device, computer equipment and storage medium

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Embodiment

[0072] Those skilled in the art can understand that the "terminal" and "terminal equipment" used here not only include wireless signal receiver equipment, which only has wireless signal receiver equipment without transmission capabilities, but also include receiving and transmitting hardware. A device having receiving and transmitting hardware capable of performing bi-directional communication over a bi-directional communication link. Such equipment may include: a cellular or other communication device with a single-line display or a multi-line display or a cellular or other communication device without a multi-line display; a PCS (Personal Communications Service, personal communication system), which may combine voice, data Processing, facsimile and / or data communication capabilities; PDA (Personal Digital Assistant, Personal Digital Assistant), which may include radio frequency receiver, pager, Internet / Intranet access, web browser, notepad, calendar and / or GPS (Global Posit...

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Abstract

The embodiment of the invention relates to the technical field of artificial intelligence, and discloses a machine conversation method and device, computer equipment and a storage medium, and the method comprises the following steps: obtaining language information input by a current user; inputting the language information into a preset intention recognition model, and obtaining a dialogue intention output by the intention recognition model in response to the language information; inputting the dialogue intention into a preset response decision model, and obtaining a response strategy output by the response decision model in response to the dialogue intention; and inputting the language information into a response generation model having a mapping relationship with the response strategy, and obtaining response information input by the response generation model in response to the language information. Through intention identification, a response generation model is determined, and responses of different types are generated, so that the dialogue is diversified and more interesting.

Description

technical field [0001] The present invention relates to the technical field of artificial intelligence, in particular to a machine dialogue method, device, computer equipment and storage medium. Background technique [0002] With the development of artificial intelligence technology, chatbots are gradually rising. A chatbot is a program used to simulate human dialogue or chat, which can be used for practical purposes, such as customer service, consulting questions and answers, and some social robots are used to chat with people. [0003] Some chatbots are equipped with natural language processing systems, but more keywords are extracted from input sentences, and then answers are retrieved from the database based on keywords. The answers of these chatbots are usually quite satisfactory, without emotion, and the chat mode is the same, which leads to low interest in chatting with them, and the utilization rate of chatbots is also low. Contents of the invention [0004] The ...

Claims

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Application Information

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IPC IPC(8): G06F16/33G06F16/332G06K9/62G06N3/04
CPCG06F16/3344G06F16/3329G06N3/045G06F18/214
Inventor 吴壮伟
Owner PING AN TECH (SHENZHEN) CO LTD
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